24
Troubleshooting
Problem
Possible Reason
Solution
Digital air fryer
does not turn on or
starts cooking
•
Removable drawer is not
inserted properly.
•
Air Fry Presets have not
been chosen.
•
Power button has not been
pressed.
•
Insert the removable drawer
properly, ensuring it clicks into
the closed position.
•
Select which Preset Cook
Functions you desire on the
digital control panel and press
the 'Start/Pause' to begin
cooking.
Food is not evenly
cooked
•
Too much food in inner
cooking basket.
•
Remove food from the cooking
basket and cook in smaller
batches.
Chips are not crispy
•
Potatoes have too much
starch in them.
•
Old potatoes used.
•
Not enough oil added.
•
Potatoes cut too large.
•
Wash potatoes thoroughly and
dry before frying.
•
Use fresh potatoes.
•
Add slightly more oil.
•
Cut potatoes into smaller
pieces.
Chips not evenly
cooked
•
Chips were not shaken
frequently through the
cooking process.
•
Shake chips halfway through
the cooking process or as
frequent as every 5mins for
optimal results.
Burning Smell
•
Food build-up inside oven,
on heating elements or in
crumb tray
•
Refer to "Refer to Care &
Cleaning" Section.
Touch panel
interface is
non-responsive
•
Panel is dirty or greasy
•
Excess moisture on panel
•
Controller is malfunctioning
•
Ensure panel is clean and free
of debris before using.
•
Ensure panel is clean and dry,
and use dry hands to operate.
•
Unplug unit and let it rest for
60 seconds before plugging in.
Small water drips
from door during
cooking
•
Water released from food
during the cooking cycle
•
This is not a concern and is
part of the normal cooking
cycle. Please mop up drips
with a soft cloth.
QUICK START
DIGITAL OVEN 22L
User Guide
Need help with your appliance?
Contact our customer service team
or visit our website for information
and tips on getting the most from
your appliance.
Australia
|
visit
www.sunbeam.com.au
phone
1300 881 861
Units 5 & 6, 13 Lord Street,
Botany NSW 2019 Australia.
New Zealand
|
visit
www.sunbeam.co.nz
phone
0800 786 232
Level 6, Building 5,
Central Park,
660–670 Great South Road,
Greenlane, Auckland.
NEWELL AUSTRALIA PTY LTD. ABN 68 075 071 233
Sunbeam Corporation is a division of GUD Holdings Limited.
Sunbeam is a registered trade mark.
Made in China to Sunbeam’s specification.
Due to minor changes in design or otherwise,
the product you buy may differ slightly from the one shown here.
Approved by the appropriate electrical regulatory authorities.
©Sunbeam Corporation Limited 2020.
05/20
BT7100
Australia
www.sunbeam.com.au
1300 881 861
Suite 1, Level 1,
13 Lord Street,
Botany NSW 2019
Australia
New Zealand
www.sunbeam.co.nz
0800 786 232
Level 6, Building 5,
Central Park,
660-670 Great South Road,
Greenlane, Auckland
New Zealand
To assist us in managing warranty claims,
we recommend you register your product as
soon as practicable after purchase, on our
Sunbeam website and uploading a copy of
your original receipt. View the Support
section of the Sunbeam website.
