Heating pads are effective pain relievers to soothe muscle and joint pain. The
Sunbeam
®
ConformHeat™ heating pad is an ultra-flexible pad that contours to
most areas of the body to provide even, high-level heat for effective pain relief. It
has been cleverly designed from the inside out to eliminate stiffness, improving
the contact between body and pad with its lightly weighted layer of beads. The
conformable pad includes XpressHeat
®
technology that allows you to feel the
high-level heat in 30 seconds for fast pain relief.
HEATING PAD COMPONENTS
HOW TO USE YOUR HEATING PAD
1. Make sure cord connector (Figure 2, letter A) is securely attached to the pad
connector (Figure 2, letter B) by pushing both connector parts together until
the connector release tab (Figure 2, letter C) clicks into place for a tight fit.
2. After controller is connected to pad, plug into 120V AC electrical outlet. Note:
Controller must be connected to heating pad before plugging unit into outlet.
3. To turn the pad on, press the Control Button (Figure 3, letter A).
4. Select from 3 heat settings: low, medium, or high, by repeatedly pressing the
control button until the desired heat setting indicator lights up (Figure 3, letter B).
5. When applying the pad to the area of pain, ensure that the body side
of the pad (Figure 1, number 1) is touching the body in order to feel
the maximum level of heat for more effective pain relief.
6. To turn the pad off, press the Control Button (Figure 3, letter A) repeatedly
until all of the heat setting indicator lights (Figure 3, letter B) turn off.
CAUTION:
• DO NOT SIT ON, LEAN AGAINST, CRUSH OR FOLD PAD DURING USE.
• DO NOT USE WHILE SLEEPING.
• SEE ADDITIONAL WARNINGS IN THE IMPORTANT SAFETY INSTRUCTIONS SECTION.
AUTO-OFF FEATURE
Your heating pad controller includes an Auto-Off feature. This feature is designed to
conserve energy by automatically turning off after 2 hours of continuous use. The
Auto-Off Indicator (Figure 3, letter C) will flash when the auto-off feature is activated
and the pad shuts off. To reset after Auto-Off, press the control button until the
desired heat setting is reached.
NOTE: After a power outage, the Auto-Off feature automatically resets the time.
HOW TO USE YOUR HEATING PAD WITH MOIST HEAT THERAPY
Moist heat provides deep penetrating pain relief. When using moist
heat therapy, you should protect furniture and clothing from becoming
damp.
1. Dampen the body side of the heating pad (Figure 1, number 1) with
water by patting the surface with a wet sponge or cloth, or use a
spray bottle to apply a fine mist. Do not thoroughly soak pad.
2. Do not spray or dampen the pad connector. (Figure 4)
DANGER: DO NOT IMMERSE THE PAD OR WIRING IN WATER OR PLACE
UNDER RUNNING WATER. FAILURE TO COMPLY MAY RESULT IN
PRODUCT FAILURE AND/OR PERSONAL INJURY. THE ELECTRICAL PAD CONNECTOR
MUST BE THOROUGHLY DRY BEFORE ESTABLISHING ELECTRICAL CONNECTION.
WASHING INSTRUCTIONS
CAUTION: DO NOT DRY CLEAN! DO NOT BLEACH! DO NOT USE WRINGER!
DO NOT IRON!
1. Disconnect pad from outlet. DO NOT PULL BY THE CORD.
2. Disconnect controller cord from pad by pressing the connector release tab
(Figure 2, letter C) on the cord connector and pulling the pad connector.
3. Machine wash pad in cold water on gentle cycle or hand wash. Tumble dry on low
heat and remove promptly from dryer or drape to dry.
4. DO NOT plug in pad and pad connector until completely dry.
5. For information on service, visit our website at www.sunbeam.com.
www.sunbeam.com
5 YEAR LIMITED WARRANTY
Sunbeam Products, Inc. (“Sunbeam”) or if in Canada, Newell Brands Canada ULC (“NBC”) warrants that for a period of five (5) years from
the date of initial retail purchase, this product will be free from defects in material and workmanship, when used in accordance with the
instructions provided.
Sunbeam (or NBC), at its option, will repair or replace this product or any component of the product found to be defective during the
warranty period.
Replacement will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be
made with a similar product of equal or greater value. This is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or
mechanical functions on this product. Doing so will void this warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Keep the original sales
receipt. Proof of purchase is required to obtain warranty performance. Sunbeam (or NBC) dealers, service centers, or retail stores selling
Sunbeam (or NBC) products do not have the right to alter, modify or any way change the terms and conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product,
use on improper voltage or current, use contrary to the operating instructions, disassembly, repair or alteration by anyone other than
Sunbeam (or NBC) or an authorized Sunbeam (or NBC) service center. Further, the warranty does not cover: Acts of God, such as fire, flood,
hurricanes and tornadoes.
What are the limits on Sunbeam’s (or NBC’s) Liability?
Sunbeam (or NBC) shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or statutory
warranty or condition. Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or fitness for a
particular purpose is limited in duration to the duration of the above warranty. Sunbeam (or NBC) disclaims all other warranties, conditions
or representations, express, implied, statutory or otherwise. Sunbeam (or NBC) shall not be liable for any damages of any kind resulting
from the purchase, use or misuse of, or inability to use the product including incidental, special, consequential or similar damages or loss
of profits, or for any breach of contract, fundamental or otherwise, or for any claim brought against purchaser by any other party. Some
provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long
an implied warranty lasts, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you
may also have other rights that vary from province to province, state to state or jurisdiction to jurisdiction.
How to Obtain Warranty Service
In the U.S.A.
If you have any question regarding this warranty or would like to obtain warranty service, please call 1 800 435-1250 and a convenient
service center address will be provided to you.
In Canada
If you have any question regarding this warranty or would like to obtain warranty service, please call 1 800 667- 8623 and a convenient
service center address will be provided to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. located in Boca Raton, Florida 33431.
In Canada, this warranty is offered by Newell Brands Canada ULC, located at 20B Hereford Street, Brampton, Ontario L6Y 0M1. If you have
any other problem or claim in connection with this product, please write our Consumer Service Department.
PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF PURCHASE.
North American models with polarized plugs:
© 2020 Sunbeam Products, Inc. All rights reserved. Distributed by Sunbeam Products, Inc. 2381 NW Executive Center Drive, Boca Raton, Florida
33431. Sunbeam Products, Inc. is a subsidiary of Newell Brands Inc. (NASDAQ: NWL).
Printed in China
GCDS-SUN-JC
P.N. 200213 Rev. A
Figure 4
ConformHeat™
Heating Pad
DANGER:
TO REDUCE THE RISK OF BURNS, ELECTRIC
SHOCK, AND FIRE, THIS PRODUCT MUST BE USED IN
ACCORDANCE WITH THE FOLLOWING INSTRUCTIONS:
1. READ ALL INSTRUCTIONS.
2. DO NOT USE WHILE SLEEPING.
3. DO NOT USE ON AN INFANT OR ON AN ANIMAL.
4. THIS PAD IS NOT TO BE USED ON OR BY AN INVALID,
SLEEPING, HELPLESS OR UNCONSCIOUS PERSON, A
PERSON WITH DIABETES, A PERSON WITH POOR BLOOD
CIRCULATION OR INSENSITIVITY TO HEAT, OR A PERSON
INCAPACITATED BY MEDICATION.
5. THIS APPLIANCE IS NOT TO BE USED BY CHILDREN.
CLOSE SUPERVISION IS NECESSARY WHEN ANY
APPLIANCE IS USED NEAR CHILDREN. CHILDREN
SHOULD NOT PLAY WITH THE APPLIANCE.
6. DO NOT USE ON AREAS OF INSENSITIVE SKIN.
7. BURNS CAN OCCUR REGARDLESS OF CONTROL SETTING,
CHECK SKIN UNDER PAD FREQUENTLY.
8. IF PROVIDED WITH A REMOVEABLE COVER, NEVER USE
PAD WITHOUT COVER IN PLACE.
9. DO NOT USE IN AN OXYGEN ATMOSPHERE.
10. DO NOT USE PINS OR OTHER METALLIC MEANS TO
FASTEN THIS PAD IN PLACE.
11. DO NOT SIT ON, AGAINST, OR CRUSH PAD – AVOID
SHARP FOLDS. PLACE PAD ON TOP OF AND NOT UNDER
THE PART OF BODY NEEDING HEAT.
12. UNPLUG WHEN NOT IN USE. NEVER LEAVE APPLIANCE
UNATTENDED, ESPECIALLY IF CHILDREN ARE PRESENT.
13. NEVER PULL THIS PAD BY THE SUPPLY CORD. DO NOT
USE THE CORD AS A HANDLE. DO NOT PINCH CORD.
14. DO NOT TUCK IN, TRAP, FOLD, CROSS, PINCH, OR WRAP
CONTROL OR CORD WITHIN HEATING PAD OR ANY
OTHER INSULATING MATERIAL DURING USE.
15. DO NOT PLACE ANYTHING OVER THE HEATING PAD
WHILE IN USE OR PLUGGED IN, SUCH AS A TOWEL,
BLANKET, CLOTHING, OR ANY OTHER INSULATING
MATERIAL, AND NEVER ALLOW HEATING PAD TO WRAP
AROUND ITSELF.
16. CAREFULLY EXAMINE PAD, COVER, CORD, AND
CONTROLLER BEFORE EACH USE. DISCARD THE PAD
IF ANY SIGN OF DETERIORATION, WEAR OR DAMAGE.
DO NOT TAMPER WITH THIS PAD IN ANY WAY. THERE
ARE NO USER SERVICABLE PARTS. IF PAD DOES NOT
FUNCTION SATISFACTORILY, SEE WARRANTY FOR
CUSTOMER CONTACT INFORMATION.
17. LOOP CORD LOOSELY WHEN STORING, TIGHT WRAPPING
MAY DAMAGE CORD AND INTERNAL PARTS. ALLOW
TO COOL BEFORE STORING AND DO NOT CREASE BY
PLACING ITEMS ON TOP OF IT. STORE IN THE ORIGINAL
PACKAGING, IN A COOL, DARK, DRY PLACE.
18. IF PROVIDED WITH A DETACHABLE CONTROLLER, USE
ONLY WITH THE PROVIDED CONTROLLER.
19. USE THIS PAD ONLY AT RATED VOLTAGE, AS MARKED ON
THE PRODUCT. DO NOT USE WITH GENERATORS, POWER
CONVERTERS, OR INVERTERS.
20. DO NOT USE THIS PAD WITH LINIMENT, SALVE OR
OINTMENT PREPERATIONS. SKIN BURNS COULD RESULT.
21. THIS APPLIANCE IS NOT INTENDED FOR MEDICAL USE IN
HOSPITALS.
22. SOME MODELS MAY CONTAIN FILLING MATERIAL
(PELLETS OR BEADS), MADE FROM GLASS, ABS PLASTIC
(NON-MICROWAVEABLE MODELS) OR SILICON DIOXIDE
(MICROWAVEABLE MODELS). IF FILLING MATERIAL IS
RELEASED DUE TO PRODUCT DAMAGE, DISCONTINUE
USE OF PRODUCT. DO NOT INGEST FILLING MATERIAL.
IF FILLING MATERIAL IS INGESTED, SEEK MEDICAL
ATTENTION.
23. SAVE THESE INSTRUCTIONS.
HOUSEHOLD USE ONLY
Models: 2001 & 2002
IMPORTANT SAFETY INSTRUCTIONS
DO NOT DESTROY
FCC CERTIFIED
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Note: This product has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This product generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this product does cause harmful interference
to radio or television reception, which can be determined by turning the product off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the product and receiver.
• Connect the product into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
POLARIZED PLUG
THIS APPLIANCE HAS A POLARIZED PLUG (ONE BLADE IS WIDER THAN
THE OTHER). AS A SAFETY FEATURE TO REDUCE THE RISK OF ELECTRICAL
SHOCK, THIS PLUG IS INTENDED TO FIT IN A POLARIZED OUTLET ONLY
ONE WAY. IF THE PLUG DOES NOT FIT FULLY IN THE OUTLET, REVERSE THE
PLUG. IF IT STILL DOES NOT FIT, CONTACT A QUALIFIED ELECTRICIAN.
DO NOT ATTEMPT TO DEFEAT THIS SAFETY FEATURE OR MODIFY THE PLUG IN ANY WAY. IF THE
PLUG FITS LOOSELY INTO THE AC OUTLET OR IF THE AC OUTLET FEELS WARM DO NOT USE
THAT OUTLET.
TROUBLE SHOOTING
Problem
Solution
• No Heat
• No Power
1. Verify tight connection between pad and controller.
2. Verify AC outlet is functional.
3. Verify no physical damage to the cord, controller or pad.
If failure continues, discontinue use. See warranty information
to contact Sunbeam Consumer Service.
• Pad Not Hot
Enough
• Ensure that the body side of the pad is laying against the
body
• Pad has
No Heat &
Controller
‘Auto-Off’
Indicator is
Flashing
Auto-Off feature is set to turn the unit off after 2 hours of
continuous use.
• To re-start unit, press the Control Button until desired heat
setting is reached.
• Pad has a Hot
Spot
• Ensure the pad is not folded, bunched, or crushed in any
area.
• ‘High’ Heat
Setting
Indicator is
Flashing
The ‘High’ Heat Setting Indicator light will start flashing when
connection is broken between pad and controller while using
the product.
1. To reset, simply connect pad & controller together and
press the Control Button until desired heat setting is
reached.
2. If flashing light persists, an error has occurred. Discontinue
use of the product and see warranty information to contact
Sunbeam Customer Service.
BOD
Y SIDE
CONFORM HEA
T
1
2
Low
Med
Auto-Off
2 Hours
Hi
Select / Off
3
1. Body Side Fabric
2. Exterior Side Fabric
3. Controller
Figure 1
Model 2001 and 2002
Low
Med
Auto-Off
2 Hours
Hi
Select / Off
B
A
C
Figure 3
A. Control Button
B. Heat Setting Indicator
C. Auto-Off Indicator
A
A
B
B
C
C
Figure 2
A. Cord Connector
B. Pad Connector
C. Connector Release Tab
A
A
B
B
C
C
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