21
Sunbank Installation Manual
19. Warranty
Sunbank offers a
10 Year Warranty for manufacturer’s defects on our evacuated tube collectors a
nd a 1
year warranty on all other components of the system. This does not include damage that occurs due to
improper installation or maintenance. Nor does it include dam
age from anything outside of Sunbank’s
control, such as an act of nature or Force Majeure. Sunbank will replace defective parts at no charge but
will not pay for or provide the labor to replace those parts.
In order to obtain warranty coverage, the customer should send a description of the problem with
photos to support the claim to
. Proof of purchase, such as an invoice marked
‘PAID’ f
rom Sunbank, is required as we do not warranty any products that were not sold by Sunbank.
20. SRCC Information
Please circle your system configuration on the chart below and leave a printed copy in an accessible
place like the water heater closet. The system model refers to which type of conventional water heater
the Sunbank preheats: E
–
Electric, G- Gas, TE
–
Tankless Electric, TG
–
Tankless Gas.
The SRCC certification qualifies you for certain rebates and incentives, such as the Federal Tax Credit.
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