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TROUBLESHOOTING
Problem:
Cause or remedy:
Appliance is connected to
the power but it does not
work.
• Make sure there is voltage in the power outlet and that
the appliance is switched on.
Cooling system operates
continuously for a long
period of time:
• Too high environment temperature.
• Door opened too frequently or too long.
• Door not closed correctly (possible impurities on the
seal, misaligned door, damaged seal etc.).
• Too much fresh food inserted at once.
• Sensor in the refrigerator (A) blocked by fresh food.
Make sure the air can circulate around the sensor (only
with some models).
• Insufficient compressor and condenser cooling. Check
the air circulation behind the appliance and clean the
condenser unit.
Excessive build-up of
ice on the back wall of
refrigerator interior can be
a result of the following:
• Door opened too frequently or too long.
• Warm food placed in the refrigerator.
• Food in contact with the back interior wall of the
refrigerator.
• Poor door sealing.
If the seal is dirty or damaged, clean it or replace it.
Build-up of ice or frost in
the freezer interior may be
a result of the following:
• Door opened too frequently or too long.
• Door not properly closed.
• Poor door sealing.
• If the seal is dirty or damaged, clean or replace it.
Condensate (dew) on the
shelf above the drawers:
• This is a transient phenomenon which cannot be entirely
avoided in periods of high environment temperature and
humidity. It subsides when temperature and humidity are
normalized. We recommend cleaning the drawers more
frequently and wiping the droplets occasionally.
• Open the humidity control slider.
• Place the food into bags or other airtight packaging.
Water leaking from the
refrigerator:
• Clogged water discharge opening or water dripping past
the water gutter.
• Clean the clogged opening, for example using a plastic
straw.
• If a thick layer of ice builds up, defrost the appliance
manually (see Defrosting the Appliance).
Temperature display
flashes:
• Door opened too frequently or too long.
• Door not closed correctly (possible impurities on the
seal, misaligned door, damaged seal etc.).
• A longer power failure.
• Too much fresh food inserted at once.
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