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Installation and Update:  Troubleshooter

19

SMX-11M5x Series USB2.0 Camera User Guide

Figure 2-19  

Selecting to install the driver automatically

6

If some problems occur during the manual hardware installation, read the next sec-
tion of this Troubleshooter. 

Cannot Install the Hardware

If the 

Found New Hardware Wizard\Hardware Update Wizard

 failed to install the 

hardware (the wizard that starts after the first connection of the camera or the 

Wizard

 

that starts for updating the hardware; failure occurs after you browse to the files needed 
for the installing),

Figure 2-20  

Found New Hardware Wizard: Cannot install this Hardware

try doing the following: 

Содержание SMX-11M5 Series

Страница 1: ...SMX 11M5X 3ERIES USB2 0 Camera User Guide...

Страница 2: ...ata Suite 201 Oceanside CA 92056 Tel 877 233 3385 Fax 508 300 5526 Email camera sumix com www sumix com The information in this document is subject to change without notice The software described in t...

Страница 3: ...3 Getting Started 23 Installing Lens 23 Recommendations on the Camera Connection 23 Plugging in the Camera 24 Installing Driver Software 25 Starting the Application 25 Switching Between Cameras 28 Vi...

Страница 4: ...eo to Memory 44 Saving Options 45 Chapter 6 Snapshots 47 Snapshots Basics 47 Taking Snapshots Using Software Trigger 47 Global Reset Release Shutter Mode 47 Taking Snapshots Using Hardware Trigger 48...

Страница 5: ...min housing with C CS mount The SMX 11M5x cameras have the following benefits 2592 x 1944 active imaging pixels High speed 8 fps at 2592 x 1944 Pixel rate up to 96 MHz Rolling shutter External trigger...

Страница 6: ...Introduction 6 SMX 11M5x Series USB2 0 Camera User Guide...

Страница 7: ...izard starts The wizard will guide you through the software and hardware drivers installation Close all other applications that are running on your computer and then click the Next but ton to continue...

Страница 8: ...SMX 11Mx Camera Setup Wizard 3 In the License Agreement box read the license Then select I accept the agree ment and click Next Figure 2 2 License Agreement dialog box 4 The wizard starts to check you...

Страница 9: ...ers are green the parameters satisfy the software requirements update your system if at least one cell is red such configuration is not recom mended update your system if at least one cell is yellow o...

Страница 10: ...or leave the one sug gested by the wizard Click Next Figure 2 5 Select Destination location box 7 In the same way in the Select Start Menu Folder box leave the suggested location or specify the folde...

Страница 11: ...Series USB2 0 Camera User Guide Figure 2 7 Select Additional Tasks box 9 In the Ready to Install step view the options you selected and click Install Figure 2 8 Ready to Install box 10 The wizard will...

Страница 12: ...x Series USB2 0 Camera User Guide Figure 2 9 Installing box During the installation the system will ask you whether you want to install the device software Press Install to proceed Figure 2 10 Windows...

Страница 13: ...available the customers are notified and a new installer file is sent to them The update procedure is exactly the same as the installation described in the previous section Simply run the new install...

Страница 14: ...SMX 11M5x Series USB2 0 Camera User Guide Figure 2 12 Updating the camera driver 5 Follow the easy on screen instructions On the first step select Browse my com puter for driver software Figure 2 13...

Страница 15: ...e the application according to the general Windows application uninstallation rules Alternatively you can click the uninstallation shortcut in the application folder Start All Programs Sumix SMX 11Mx...

Страница 16: ...em Camera Was Not Detected or Recognized If after connecting the camera to your computer the system does not detect it there is no icon on the Taskbar or the camera was not recognized by the system Tr...

Страница 17: ...restart your computer If any of the above steps did not help and the device is not recognized yet try the following 1 Connect the problematical camera to the computer 2 Open the Device Manager window...

Страница 18: ...ager the SMX 11Mx camera is detected as Unknown device 4 Right click and select Update Driver Figure 2 18 Device Manager Updating the SMX 11Mx camera driver 5 Run the Hardware Update Wizard the same w...

Страница 19: ...c tion of this Troubleshooter Cannot Install the Hardware If the Found New Hardware Wizard Hardware Update Wizard failed to install the hardware the wizard that starts after the first connection of th...

Страница 20: ...rdware Wizard Installing from a list or specific location Advanced 3 Select Search for the best driver in these locations 4 Check the Include this location in the search box 5 Browse to the Drivers fo...

Страница 21: ...Series USB2 0 Camera User Guide Figure 2 22 Installing from a list or specific location specifying location 7 In the list select the last item 8 Click Next 9 Wait till the wizard installs all files 1...

Страница 22: ...Installation and Update Troubleshooter 22 SMX 11M5x Series USB2 0 Camera User Guide...

Страница 23: ...ce the camera down 2 Remove the camera cover 3 Screw the lens in To remove the lens 1 Face the camera down 2 Screw the lens out 3 Put on the cover Note Before screwing the lens in or putting on the co...

Страница 24: ...e front USB2 0 port the device might not work properly We recommend to use the back USB2 0 port to avoid problems with the camera work see the picture below Note Design and configuration of the front...

Страница 25: ...he Installation Troubleshooter and learn how to fix such problems See Troubleshooter on page 16 Starting the Application After the camera hardware has been installed you can start the application To s...

Страница 26: ...eflects all color settings of the camera To open the histogram Press the h button on the keyboard or select Histogram from the Device menu Camera hardware histogram will appear showing signal for diff...

Страница 27: ...mpty when the video is not started Device Settings window contains the camera settings To open the Device Settings window Select Settings from the Device menu or press Alt s on the keyboard Figure 3 5...

Страница 28: ...vice Settings window Then you will not need to click the Start Video button If the Start Video button is not active in the SMX 11Mx Series USB2 0 Camera Software main window click Device menu select S...

Страница 29: ...ick OK Viewing Camera ID The camera ID is shown on the top of the Device Settings window Figure 3 8 Camera ID Reducing CPU Load You can reduce CPU load by enabling the Direct Access to Driver Frame Me...

Страница 30: ...Getting Started 30 SMX 11M5x USB2 0 Camera User Guide...

Страница 31: ...re sliders are in the lowest position Decimation is 1 1 Viewport size is 800 x 600 the Viewport settings dialog box is activated with the button on the camera application toolbar or Alt v on the keybo...

Страница 32: ...l affect the image only if the Enable box is checked Tuning Light in the Image To tune illumination install a lens see Installing Lens on page 23 To tune light in the image 1 Use maximum diaphragm ape...

Страница 33: ...r components use the R G B sliders of the Color Balance tab and the Brightness Contrast and Saturation sliders of the Color Correction tab Figure 4 4 Histogram after performing White Balance Hard Cont...

Страница 34: ...tly for Red Green and Blue channels R G B All gain sliders control the camera s hardware gain amplifier The R G and B gain sliders control the software gain for each color channel Checking the Lock Ra...

Страница 35: ...her frame rate The higher decimation can be used for preview when 1600 x 1200 image can be displayed as 800 x 600 with the frame rate two times higher Viewport Viewport is a rectangular area of the se...

Страница 36: ...The gamma correction is done by the camera hardware Figure 4 9 Image correction controls Note For 8 bit camera models the Image Correction tab is disabled To use these controls check the Enable box t...

Страница 37: ...an R G B Gain of the Sensor Controls so all changes of Color Balance can be performed with more accuracy than it can be done using R G B Gain of Sensor Controls Note The difference between White balan...

Страница 38: ...d transforming it into the output image This control is available for the SMX 11M5C color model Figure 4 12 Advanced sensor controls The Monochrome mode forces the transformation of the sensor pixels...

Страница 39: ...ng every N th frame Note Use the averaging only for static pictures Displaying moving objects in the average mode will lead to the image blurring Frame Rate You can change the frame rate for the curre...

Страница 40: ...utomatically balance white at the hardware level every time when the picture changes Figure 4 14 Auto White Balance Hardware checkbox For more information on white balance see Color Balance on page 37...

Страница 41: ...u select the Save Profile command 2 Save Camera Profile box appears Type in profile title and select a folder where you want to save the file Figure 4 17 Saving camera profile 3 Press Save To load a p...

Страница 42: ...Tuning Guidelines Saving and Loading Camera Profiles 42 SMX 11M5x Series USB2 0 Camera User Guide Figure 4 18 Loading camera profile 3 Press Open...

Страница 43: ...5 Capture Limits The Limits section in the Capture Options dialog box allows controlling the capture parameters To open the dialog box press Alt c on the keyboard You can lower the noise level in the...

Страница 44: ...his is done without a delay between frames Do the following 1 Start video 2 Press the Save Video to Memory button in the toolbar or press Shift F4 on the keyboard Number of frames in the video is set...

Страница 45: ...folder will also store snapshots see Snapshots on page 45 b Change the prefix that will be assigned to all frame frame sequence and video files or leave the default ones Use the Single Frame Sequence...

Страница 46: ...Capturing 46 SMX 11M5x Series USB2 0 Camera User Guide...

Страница 47: ...rt the snapshot process press the Snapshot button Taking Snapshots Using Software Trigger To make a snapshot using the software trigger 1 Turn the video mode on press F5 or the Start Video button in t...

Страница 48: ...er 1 Connect an external device equipment 2 Turn the video mode off press Shift F5 or the Stop Video button in the toolbar 3 Set exposure gain viewport etc 4 Set Timeout seconds to wait for external t...

Страница 49: ...in Capture Options To change options for saving snapshots 1 Open the Capture Options dialog by pressing Alt c on the keyboard or go to the File menu and select Capture Options Figure 6 6 Snapshot savi...

Страница 50: ...at is calculated by the number of last captured file 1 c Select image file format BMP saves any 8 bit or 10 bit image as 8 bit BMP image TIFF saves 8 bit image as 8 bit TIFF image and 10 bit image as...

Страница 51: ...apter will show you how to use the cameras with adapters Using C mount Adapter with IR cut Filter The SMX 11M5x Series cameras can be a C mount with the adapter adapter with filter or a CS mount witho...

Страница 52: ...Use of Accessories 52 SMX 11M5x Series USB2 0 Camera User Guide C mount In this case the camera is used with the C mount adapter or with the C mount adapter with IR cut filter...

Страница 53: ...sible and infrared spectrum The IR cut filter cuts away a significant amount of the overall collected light and thereby affects the sensitivity in a negative way In general color cameras are one facto...

Страница 54: ...h IR cut filter already screwed in To use the SMX 11M5x camera as CS mount screw the C mount adapter C mount adapter with IR cut filter out To use the SMX 11M5x camera as C mount screw the C mount ada...

Страница 55: ...Use of Accessories 55 SMX 11M5x Series USB2 0 Camera User Guide...

Страница 56: ...5x Series USB2 0 Camera User Guide Using Tripod Adapter The SMX 11M5x camera may go with the Tripod adapter already put on To remove the tripod adapter from the camera 1 Loosen the screw of the adapte...

Страница 57: ...7 SMX 11M5x Series USB2 0 Camera User Guide To put the tripod adapter on the camera 1 Loosen the screw of the adapter 2 Put the Tripod adapter on the camera Locate the tripod on the camera as shown in...

Страница 58: ...Use of Accessories 58 SMX 11M5x Series USB2 0 Camera User Guide...

Страница 59: ...ndow F9 Takes a snapshot F12 Brings up the Main window when displaying the live video Esc The same as Shift F5 stops the video Ctrl o Opens Camera Profile Ctrl s Stores Camera Profile Ctrl C Copies an...

Страница 60: ...Keyboard Shortcuts 60 SMX 11M5x Series USB2 0 Camera User Guide...

Страница 61: ...pplication toolbar Starts live video display in the View window Stops live video display and closes the View window Brings up the Viewport Setup dialog box Captures a frame into BMP TIFF file Captures...

Страница 62: ...Toolbar Overview 62 SMX 11M5x Series USB2 0 Camera User Guide...

Страница 63: ...Driver removal confirmation 16 Device Manager the SMX 11Mx camera with Warning status 17 Device Manager the SMX 11Mx camera is detected as Unknown device 18 Device Manager Updating the SMX 11Mx camer...

Страница 64: ...Color Correction tab 38 Advanced sensor controls 38 The Frame Rate Control window 39 Auto White Balance Hardware checkbox 40 Bit mode drop down box 40 Median Filter checkbox 40 Saving camera profile...

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