SUMERAIN SANITARY GROUP WWW.SUMERAIN.COM
LIMITED LIFETIME CONSUMER WARRANTY
VERSION: 20160320.18.1
This product has been manufactured and tested to the highest quality standards by SUMERAIN sanitary
Inc("SUMERAIN").This warranty is limited to SUMERAIN products which are purchased by a consumer in the China after Jan
1,2010 and installed in China or the state which has SUMERAIN technical support department locally.(visit
http://www.sumerain.com/en/supportcenter.asp for review the state list of SUMERAIN technical support department).If the
faucet should leak or drip during normal use,SUMERAIN will, free of charge, mail to the purchaser the cartridge necessary to
put the faucet in good working condition. If a defect is found in normal residential use, SUMERAIN will, at its election, repair,
provide a replacement part or product, or make appropriate adjustment.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only (exclusive online retail original customer, online retail original
customer cover by the "Online CONSUMER Limited Lifetime WARRANTY & Return policy"), This warranty is not-transferable.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your SUMERAIN manufactured product. SUMERAIN warrants this product against defects in
material or workmanship as follows: SUMERAIN will repair at no charge for parts only or, at its option, replace any product or
part of the product that proves defective because of improper workmanship and/or material, under normal installation, use,
service and maintenance. If SUMERAIN unable to provide replacement, SUMERAIN may elect to provide similar model upon
close value.
FINISH WARRANTY
It is the responsibility of the customer to check for any material finish defects before installation. SUMERAIN doesn't warranty
these finishes after the fixture has been installed.
ELECTRONIC FAUCETS WARRANTY
SUMERAIN warrants that its electronic faucets, valves and controls to be free from manufacturing defects in material and
workmanship under normal use for three(3) years from the date of purchase and waterflow impeller-dynamo (generate power
for LED faucet) for six(6) months from the date of purchase.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentences,
if you are a consumer who purchased the product for use primarily for personal,family,or household purposes, this warranty
extends for 5 years since the product originally installed (Extend max 1 month From the date of purchase).if you purchased the
product for use primarily for any other purpose,including,without limitation, a commercial purpose or is installed outside of US,
or if the finish is gold, non-Vibrant or a painted or powder coated color finish this warranty extends only for one year, with
respect to SUMERAIN and commercial products.
THIS WARRANTY DOES NOT COVER, AND SUMERAIN WILL NOT PAY FOR:
A.
Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B.
Conditions, malfunctions or damage resulting from normal wear and tear, improper installation, improper maintenance,
misuse,
abuse,negligence,accident or alteration or the use of abrasive or caustic cleaning agents or "no-rinse" cleaning products, or
the use of the product in any manner contrary to the product instructions. Conditions in the home such as excessive water
pressure or corrosion.
C.
Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty service, or for installation
or reinstallation of the product.
D.
Accessories, connected materials and products (including but not limited in handshower flexible hose, spray flexible hose,
handshower), or related products not manufactured by SUMERAIN
TO OBTAIN WARRANTY PARTS OR INFORMATION
Contact your SUMERAIN retailer or contact technical service at: [email protected]
In requesting warranty service, you will need to provide
1. The sales receipt or other evidence of the date and the place of purchase.
2. A description of the problem (Download URL:
http://www.sumerain.com/download/servicerequest/sheet.pdf
and fill out the
Service Request Sheet).
3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured to specified address.
When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.
EXCLUSIONS AND LIMITATIONS
Repair or replacement (or, in limited circumstances, refund of the purchase price) as provided under this warranty is the
exclusive remedy of the purchaser. SUMERAIN neither assumes nor authorizes any person to create for it any obligation or
liability in connection with this product.SUMERAIN shall not be liable to purchaser or any person for any incidental, special, or
consequential damages, arising out of breach of this warranty or any implied warranty (including merchantability) Some states
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to you. This warranty gives you specific legal right, and you may have other rights which vary from state to state. You
may be required by law to give us a reasonable opportunity to correct or cure any failure to comply before you can bring any
action in court against us under the Magnusson-moss warranty Act.
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully inspect your SUMERAIN product for any damage or visible defect. Prior
to installing, always carefully study the enclosed instructions on the proper installation and the care and maintenance of the
product. if you have questions at any time about the use,installation,or performance of your SUMERAIN product, or this
warranty, please call or email us at +1-866-2030-866,