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Before cleaning your dehumidifier, first ensure that the device is disconnected from power
supply.
1. Outer case:
Wipe the shell with a soft, slightly damp cloth. Do not
immerse in any liquid. Dry with a dry cloth. Do not use harsh
abrasives or solvents.
2. Air filter cleaning:
For best results, clean your air filter regularly, as it will
become clogged with dust over time.
•
Pull out the filter gently.
•
To clean the air filter, run a vacuum cleaner
lightly over the surface of the air filter to
remove dirt. If the air filter is very dirty,
wash it with warm water and a neutral
cleaning solvent and dry it thoroughly.
4. Insert to its original position.
Caring for your Dehumidifier
Problem
Possible cause
Solution
Both fan and compressor not
working.
No power to unit.
Check power to socket. Check
power switched on.
Compressor or fan not working.
Motor failure. Faulty electronics.
Return for service.
Not collecting water.
Air intake filter blocked.
Refrigerant is low. Temperature
and humidity are too low.
Clean filter. Return for service.
Normal function.
Noisy unit.
Floor uneven.
Place on a level surface.
Condenser frozen.
Filter is dirty. Temperature is too
low.
Clean filter. Switch off and wait for
temperature to rise.
Leaks.
Bucket not installed properly.
Micro switch failure. Unit has
frozen.
Fit properly. Return for service.
Unplug and allow ice to melt.
Troubleshooting
In case your dehumidifier shows any abnormality, please check the items mentioned below first: