TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Pilot won’t light.
Pilot won’t stay lit.
Burner won’t light.
Burner flame is low.
Carbon build-up
Thick black smoke.
Cylinder valve is closed.
Open valve.
Blockage in orifice or pilot tube.
Air in gas line.
Low gas pressure with cylinder valve
fully open.
Igniter fails.
Propane cylinder is frosted over.
Blockage in orifice.
Control knob is not in ON position.
Gas pressure is low.
Control knob fully ON.
Dirt or film on reflector and burner screen.
Blockage in burner.
Remove blockage and clean burner
inside and outside.
Check burner and orifices for
blockage.
Clean reflector and burner screen.
Outdoor temperature is less than 40ºF and
tank is less than 1/4 full.
Turn cylinder valve OFF and replace
cylinder.
Use a full cylinder.
Turn control knob to ON.
Dirt built up around pilot.
Connection between gas valve and pilot.
assembly is loose.
Thermocouple is not operating correctly.
Clean or replace orifice or
pilot tube.
Open gas line and bleed it
(pressing control knob in) for not
more than 1 - 2 minutes or until
you smell gas.
Turn cylinder valve OFF and replace
cylinder.
Use match to light pilot; obtain new
igniter and replace.
Clean dirt from around pilot.
Tighten connection and perform
leak check.
Replace thermocouple.
Wait until the propane cylinder
warms up and becomes unfrosted.
Clear blockage.
Note: Heater operates
at reduced efficiency
below 40ºF (5ºC).
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