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Lowes.com
5. Unhook light bulb spring clips from the bulbs, and
unscrew the bulbs. After replacing the
bulbs make sure to replace the light bulb spring
clip. Remember to replace all the bulbs at the
same time with clear 120-volt, 40-watt E12 light
bulbs.
Follow steps 1 through 4 in reverse order to
reinstall glass and frame into your insert.
Ember bed Light Bulb
Light Bulb Holding Spring
Pull
Pull
5
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
No power, switches do
not light up.
Power cord was not
plugged in the outlet.
Check that unit is plugged into a standard
120V outlet.
Switches light up,
but no flame effect.
Bulbs are broken
or loose
Remove front glass door and check for any
broken light bulbs or loose light bulbs.
Logs glow, flame effect
does not work.
a.
Spinner has fallen off
from bracket.
b.
Spinner motor
doesn’t work.
a.
Open back of unit. Check to see if
“spinner” is correctly mounted to the
rear of unit.
b.
Check to see if spinning motor is
functioning. If not, call customer service.
Flame effect operates, but
heater does not blow warm air.
a.
Heater switch is in
“OFF” position.
b.
“Thermostat” is
on “LO”
a.
Check that heater switch is in “ON”
position. Switch should light up.
b.
Make certain that thermostat is turned
to the “HI” position.
Heater doesn’t work, but
Power and Heater switches
are in the “ON” position and
thermostat is set on “HI”.
The product is on the
protected status.
Turn all switches to the “OFF” position and
unplug the unit from the wall outlet for 5
minutes. After 5 minutes plug the unit back
into wall outlet, and operate as normal.
WARNING:
Do not exceed 40 watts per bulb. Use of higher-rated bulbs may result in
a fire, causing property damage or personal injury.
