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TROUBLESHOOTING
WARNING
: If you smell gas:
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT
: Operating heater where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors.
WARNING
: Make sure that power is turned off before proceeding.
WARNING
: Turn off and let cool before servicing. Only a qualified service person should
service and repair heater.
CAUTION
: Never use a wire, needle, or similar object to clean ODS/pilot. This can
damage ODS/pilot unit.
Problem
Possible Cause
Corrective Action
When ignitor button is
pressed in, there is no
spark at ODS/pilot.
1. Ignitor electrode is positioned
wrong.
2. Ignitor electrode is broken.
3. Ignitor electrode is not
connected to ignitor cable.
4. Ignitor cable is pinched or
wet.
5. Damaged ignitor cable.
6. Bad piezo ignitor.
7. Low battery.
1. Replace electrode.
2. Replace electrode.
3. Replace ignitor cable
4. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry.
5. Replace ignitor cable.
6. Replace piezo ignitor.
7. Replace battery.
When ignitor button
is pressed in, there
is a spark at a ODS/
pilot but no pilot flame
present.
1. Gas supply is turned off or
equipment shutoff valve is closed.
2. Control knob not fully pressed in
while pressing ignitor button.
3. Air in gas lines (new installation or
recent gas interruption).
4. ODS/pilot is clogged.
5. Incorrect inlet gas pressure or inlet
regulator is damaged.
6. Depleted gas supply.
1. Turn on gas supply or open
equipment shutoff valve.
2. Fully press in control knob
while pressing ignitor button.
3. Continue holding down
control knob for 30 seconds
to remove air.Repeat igniting
operation until air is removed.
4. Clean ODS/pilot (see Care
and Maintenance, page 22)
or replace ODS/pilot
assembly.
5. Check inlet gas pressure or
replace inlet gas regulator.
6. Contact local propane/LP
Gas Company.