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Troubleshooting
7.2.2
Replacement parts and return
1. Have the following information ready to hand when order-
ing
spare parts
–
Device type
–
ID number
–
Connection and gasket material
2. Please complete and enclose the document of compliance
for returns
(
→
www.stuebbe.com/en/service/download
).
3. Use only spare parts from STÜBBE.
8
Troubleshooting
WARNING
Risk of injury and poisoning due to hazardous or hot
media!
Use personal protective equipment when carrying out any
work on the device.
Error
Possible cause
Corrective action
Float is stuck
Clean sensor.
No change to the
output signal
Sensor defective
Inform
STÜBBE
customer
service.
Current value
remains at the
bottom float
position, even with
higher filling levels
Float leaking
Inform
STÜBBE
customer
service.
Current values
reach the end
positions of
4 mA and 20 mA
prematurely
End positions
stored incorrectly
Reset the
device
(
→
6.1
Cable interrupted
Resolve
interruption.
No current signal
Plug not plugged in
Connect plug
correctly.
Tab. 4
Troubleshooting
302 352
BA-2020.11.16 US
MOT C2
9