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Cont ...
8 TROUBLE SHOOTING GUIDE
8.11 Environment Protection: Your appliance contains valuable materials which can
be recovered or recycled.
At the end of the products’ useful life, please leave it at an appropriate local civic
waste collection point.
Symptoms
Probable Cause
Recommended Action
Pump stops running.
Thermal overload
protection has tripped.
Disconnect the power supply to the pump.
Check to ensure the pump is connected to the
correct voltage supply.
Check to ensure the impeller is not jammed and can
rotate freely.
Check to ensure water to be pumped does not
exceed recommended temperature, ensure pump
has not run dry and is fully submerged if running
continuously.
Check probable causes and remedy, allow to cool
reinstall and connect cable.
Pump will not start.
Power not connected to
the electricity supply.
Check the cable is connected correctly and power
supply is switched on.
Check fuse.
Impeller Jammed.
Clean away debris from the impeller.
Float switch not working.
Ensure float can move freely.
Water level under minimum
requirements.
Increase the depth of the sump.
Pump runs but no water is
supplied.
Low water level.
Ensure the pump is fully submerged in the water.
or
Impeller jammed.
Free obstruction
Ensure that the pump is not able to suck air in (low
water level).
Poor performance.
Discharge pipe clogged.
Remove pipe and ensure the discharge is clear of
any debris.
Suction filter blocked.
Check inlet pre-filters, (if fitted), and integral inlet
grille are free from blockage.
Required head is too
high for the pump
characteristics.
Refer to limits of application section.
Pump will not stop.
Pump is not disabled by
the float.
Ensure float can move freely.