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Check with the network and security administrators if the configured parameters are correct and if the communication
is not blocked by a firewall.
6.2
CHECK CONNECTIVITY WITH PING
It is possible to check the availability of a StreamGroomer with a ping from any host.
It is also possible to check that the SG can communicate with the SGM and the backup SGM. Connect on the SG with the
console port as
boot
user. Execute the commands in the Maintenance mode to check that the SGL is reachable from the SG.
ping <SGM address>
or
ping <backup_SGM_address>
Check with the network and security administrators if the configured parameters are correct and if the communication is not
blocked by a firewall.
6.3
TROUBLESHOOTING
This procedure describes how to force the SG to return to BOOT mode.
It is useful when the SG is running in operational mode but is not reachable from the SGM and the technician cannot log on
the appliance (forgotten password).
If a technician is present on site, he can execute the following steps respecting this order to force the SG to return to the
BOOT mode:
1.
Turn off the StreamGroomer using the on/off switch or unplug the power cable
2.
Turn on the StreamGroomer using the on/off switch or plug the power cable
3.
Wait for the operational software reboot and the opening of the bypass
4.
Turn off the StreamGroomer
5.
Turn on the StreamGroomer
The equipment will then automatically restart in boot software.
7
Technical Specifications
The characteristics of the SG3412 are listed in the following table:
Model
SG3412
Height
4.4 cm
Width
24 cm
Depth
16,6.cm
Weight
1.2 kg
Power and type
36W Power AC adapter, 100-240V 50-60Hz
Operating Temperature
0 to 40°C
Relative humidity
5% to 90%
