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AFTER SALES SUPPORT

1300 886 649

[email protected]

AUS

MODEL: STR-DWSS12 PRODUCT CODE: 700836 06/2020

Code

Meaning

Possible Cause

The “Rapid” indicator

flashes frequently.

Longer inlet
time

Faucet is not opened, or water intake is
restricted, or water pressure is too low

—

check and ensure the faucet is open and
your water pressure is normal.

The “90 mins”and

“Rapid” indicators

flash frequently.

Not reaching
required
temperature

Malfunction of heating element

—

call for

service.

The “ECO” indicator

flashes frequently.

Overflow

Some element of the dishwasher leaks

—

call for service.

Error codes

When there is a malfunction, some of the indicator lights on the control panel will start
flickering in order to warn you that something is wrong.

FAQs and Troubleshooting Guide (Cont.)

WARNING!

• If the code indicates a malfunction, overflow or leakage, shut down the

dishwasher, turn off the power and close the water supply. Then call our after
sales support center for advice, or contact a suitably qualified service technician

• If there is water in the base of the tub because of an overfill or small leak, make

sure to remove the water before restarting the dishwasher.

Содержание STR-DWSS12

Страница 1: ...AFTER SALES SUPPORT 1300 886 649 info tempo org AUS MODEL STR DWSS12 PRODUCT CODE 700836 06 2020 Model Number STR DWSS12 Stainless Steel Dishwasher INSTRUCTION MANUAL E209 ...

Страница 2: ...n choosing to buy a STIRLING product All products brought to you by STIRLING are manufactured to the highest standards of performance and safety and as part of our philosophy of customer service and satisfaction are backed by our comprehensive 3 Year Warranty We hope you will enjoy using your purchase for many years to come ...

Страница 3: ...PRODUCT CODE 700836 06 2020 Contents 02 Welcome 04 Warranty Details 05 General Safety Instructions 08 Product Overview 12 Installation 16 Features 18 Instructions 30 FAQs and Troubleshooting Guide 34 Other Useful Information 39 Repair and Refurbished Goods or Parts Notice ...

Страница 4: ... rights and remedies in respect of the product that the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage You are also entitled to ...

Страница 5: ...ure to read this safety statement may result in extensive product damage or serious personal injury CAUTION means that failure to read this safety statement may result in minor or moderate personal injury property or equipment damage Electrical safety and cord handling Voltage Before connecting and turning on the appliance ensure the electrical voltage and circuit frequency correspond to those ind...

Страница 6: ...rd During installation the power supply cord must not be excessively or dangerously bent or flattened Do not tamper with the controls Safe disposal When removing an old dishwasher from service or discarding it remove the door to the washing compartment Hose sets Only use new hose sets when connecting this dishwasher to the water supply do not reuse old hoses Water pressure The maximum permissible ...

Страница 7: ...washer safe or the equivalent For plastic items not marked check the manufacturer s recommendations Dishwasher detergent Use only detergent and rinse additives designed for an automatic dishwasher and keep them out of reach of children Never use liquid detergent for manual washing up soap or laundry detergent in your dishwasher DANGER Some dishwasher detergents are strongly alkaline and can be ext...

Страница 8: ...ODUCT CODE 700836 06 2020 Product Overview Scope of delivery Dishwasher front view open 1 Foldable cup rack 2 Upper basket 3 Upper spray arm 4 Inner pipe 5 Lower basket 6 Cutlery basket 7 Rinse aid dispenser 8 Detergent dispenser 9 Door with recessed handle 1 2 3 6 5 4 7 8 9 ...

Страница 9: ... in this manual may vary slightly from the product purchased All images in this manual are for reference purposes only Parts are not necessarily pictured to scale Product Overview Cont Documentation not pictured Instruction manual Quick start guide Warranty card Dishwasher rear view 10 12 11 10 Drain hose 11 Water supply hose to be installed 12 Power cord and plug ...

Страница 10: ...cted program indicator will be lit 3 DELAY Press this button to set the delay start time to 3 6 or 9 hours The corresponding indicator will be lit 4 EXTRA DRYING Press this button to select the EXTRA DRYING function and have dishes dried more thoroughly The indicator will be lit It can only be used with the Intensive Eco and 90 mins programs 5 START PAUSE Press this button to start the selected wa...

Страница 11: ...lly soiled loads such as plates glasses bowls and lightly soiled pots and pans the recommended daily wash program 90 min For lightly soiled loads that need a quick wash Rapid A shorter wash for lightly soiled loads that do not need drying 7 Warning indicators Rinse aid When the indicator is lit the dishwasher is low on rinse aid and requires a refill Program end This indicator illuminates when the...

Страница 12: ...on hazard for babies and young children so ensure all packaging materials are out of their reach and dispose of them safely The baskets inside the dishwasher are taped to secure them during transport Remove any tape ties and foam padding from inside the dishwasher IMPORTANT Using the loading instructions on pages 18 23 for guidance make sure all parts in the upper and lower baskets are properly in...

Страница 13: ...o allow the machine to be fitted between existing cabinets of the same height in modern fitted kitchens Fig 2 The feet can be adjusted so that the correct height is reached Underneath an existing worktop In most modern fitted kitchens there is only one single worktop under which cabinets and electrical appliances are fitted If you want to fit this dishwasher under an existing worktop you need to r...

Страница 14: ...rain pipe with a minimum diameter of 40mm or let it run into the sink making sure to avoid bending crimping or squashing it The height of drain pipe must be less than 1000mm from the floor The free end of the hose must not be immersed in water to avoid the backflow of water Follow the illustration below Fig 5 when installing the drain hose connection according to option A or B The drain hose must ...

Страница 15: ...thing This appliance must be earthed In the event of a malfunction or breakdown earthing will reduce the risk of an electric shock by providing a path of least resistance for the electric current This appliance is equipped with a cord having an equipment earthing conductor and an earthing plug The plug must be plugged into an appropriate outlet that is installed and earthed in accordance with all ...

Страница 16: ...ogram Suitability Cycles Intensive For most heavily soiled crockery such as pots pans casserole dishes and dishes that have been sitting with dried food on them for some time Prewash 50ºC Wash 60ºC Rinse Rinse Rinse 65ºC Drying ECO For normally soiled loads such as plates glasses bowls and lightly soiled pots and pans the recommended daily wash program Wash 45ºC Rinse Rinse 45ºC Drying 90 mins For...

Страница 17: ...info tempo org AUS MODEL STR DWSS12 PRODUCT CODE 700836 06 2020 Features Cont Detergent pre main Running Time min Energy kWh Water L 5 25g or all in 1 170 1 6 18 5 5 25g or all in 1 185 0 75 11 30g or all in 1 90 1 2 11 5 25g 30 0 6 11 5 ...

Страница 18: ...ry racks Do not overload your dishwasher it will hold a maximum of 12 standard place settings This is important for better washing results and lowers energy consumption WARNING Do not pull out the upper and lower basket at the same time which can lead to the appliance tipping forward Protecting your glass and tableware Much of today s tableware is dishwasher safe However not everything can be wash...

Страница 19: ...rder to accommodate taller dishes in either the upper or lower basket To adjust the height of the upper basket please follow the steps below Fig 6 Instructions Cont Fig 6 Folding down the spike rows If you need more space for pots and pans in the lower basket you can fold down the spike rows at the back so that larger or more pots and pans can be loaded Fig 7 Fig 7 raised upwards folded down ...

Страница 20: ...e delicate and lighter tableware such as glasses cups small plates bowls and shallow pans as long as they are not too dirty Position these items securely so they do not get moved by the spray of water Fig 8 Fig 9 Upper basket loaded to fit 12 place settings 1 Cups 2 Saucers 3 Glasses Fig 8 Fig 9 shows the upper basket loaded to fit 12 place settings according to the standard ...

Страница 21: ... is 19cm Fig 10 Pots pans serving dishes and bowls are often the most difficult to clean and fit best into the lower basket Always place these items upside down into the basket or at a slant so the water can flow out Load large serving dishes and lids on the side of the baskets so they do not block the rotation of the top spray arm Fig 11 shows the lower basket loaded to fit 12 place settings acco...

Страница 22: ...gned to hold smaller cups or similar lightweight items It is also useful for washing serving cutlery salad servers and similar utensils so that they do not obstruct the rotation of the spray arms To make room for taller items in the upper basket you can raise the cup rack upwards Fig 12 You can also remove it when it is not required for use Fig 12 ...

Страница 23: ...bottom For personal safety and top quality cleaning place your dishwasher safe standard size cutlery in the basket making sure that Cutlery is placed with the handles down Items do not nest together use of the anti nesting grid will prevent this Knives and other potentially dangerous utensils are placed sharp point down or in a horizontal position on the cup cutlery racks in the upper basket No it...

Страница 24: ... different brands dissolve at different speeds some cannot dissolve and develop their full cleaning power during short wash programs To ensure the complete removal of detergent residues we recommend choosing longer wash programs when using dishwasher detergent tablets Instructions Cont STIRLING RECOMMENDS Stirling recommends using Logix dishwashing tablets or powder to ensure optimal performance o...

Страница 25: ...a detergent tablet into the detergent dispenser If the lid is closed press the latch Fig 15 and the lid will spring open For each wash cycle fill dishwasher detergent or a detergent tablet into the detergent dispenser compartment Fig 16 A If you are washing more heavily soiled dishes or using a program with a prewash cycle also fill some detergent in compartment 16 B if using powder detergent Unle...

Страница 26: ...is could damage the appliance Filling the rinse aid dispenser The rinse aid dispenser is located inside the door next to the detergent dispenser It holds about 110mL Fig 17 Turn anticlockwise to open Fig 18 Pour in rinse aid Fig 19 Turn clockwise to lock To open the dispenser turn the cap in anticlockwise direction left and lift it out Fig 17 Carefully pour rinse aid into the dispenser until the l...

Страница 27: ...n your dishes or a bluish film on glassware or knife blades Instructions Cont When to refill the rinse aid dispenser Fill the rinse aid dispenser when the warning light on the control panel comes on Alternatively you can estimate the amount of rinse aid left in the dispenser by the colour of the optical level indicator which is located next to the cap see Fig 16 C on page 25 When the rinse aid con...

Страница 28: ...nsive Eco 90 mins Rapid The selected program s indicator light will illuminate see page 11 Press the START PAUSE button to start the washing program see page 10 At the end of the program the machine will enter standby state and switch off automatically after 30 minutes if there is no other operation NOTE We recommend you open the door slightly about 5cm to assist in drying Instructions Cont Settin...

Страница 29: ...vely you may press the POWER button to shut down the unit Open the door take care when opening the door as hot steam may escape Leave the door ajar and wait at least a few minutes before unloading the dishwasher to avoid handling the dishes and utensils while they are still hot and more susceptible to breakage They will also dry better We recommend allowing dishes to cool for around 15 minutes bef...

Страница 30: ... Water is not pumped out Kink in the drain hose Check the drain hose and ensure there are no kinks The filter is clogged Check and clean the coarse filter The kitchen sink is clogged Check and ensure the kitchen sink drains well If the problem is the kitchen sink not draining you may need a plumber rather than a dishwasher service technician Some audible sounds are normal such as sound from water ...

Страница 31: ...ry The affected items are not corrosion resistant Cutlery must be corrosion resistant and dishwasher safe Dishes are not clean Wrong program selection Select a more intensive wash program Improper basket loading Make sure the action of the detergent dispenser and spray arms are not blocked by large tableware The filters are not clean or incorrectly fitted which may cause the spray arm jets to get ...

Страница 32: ...sher immediately after washing Open the door slightly so that the steam can escape Wait at least 15 minutes before unloading Only start unloading the dishwasher when the dishes are barely warm to the touch Empty the lower basket first to prevent water from dropping off dishes in the upper basket onto the dry dishes in the lower basket Wrong program selection In shorter programs the rinse temperatu...

Страница 33: ...he ECO indicator flashes frequently Overflow Some element of the dishwasher leaks call for service Error codes When there is a malfunction some of the indicator lights on the control panel will start flickering in order to warn you that something is wrong FAQs and Troubleshooting Guide Cont WARNING If the code indicates a malfunction overflow or leakage shut down the dishwasher turn off the power ...

Страница 34: ...er and fine filter To remove and clean the filter system proceed as follows Fig 23 Hold the coarse filter and rotate it anticlockwise to unlock the filter Lift the filter upwards and out of the dishwasher Larger food remnants can be cleaned by rinsing the filter under running water For a more thorough clean use a soft cleaning brush Reassemble the filters in the reverse order of the disassembly re...

Страница 35: ...h a soft damp cloth to remove food deposits When the dishwasher is being loaded food and drink residues may drip onto the sides of the dishwasher door These surfaces are outside the wash cabinet and are not accessed by water from the spray arms It is therefore important that you wipe off any deposits before you close the door If the control panel is dirty wipe it with a soft damp cloth only and dr...

Страница 36: ... be used for some time we recommend you run a wash cycle with the dishwasher empty and then unplug the dishwasher from the socket turn off the water supply and leave the door slightly open This will help with door seal durability and odour prevention inside the appliance Moving the dishwasher If you must move the dishwasher try to keep it in a vertical position Only put it on its back if absolutel...

Страница 37: ...re stocks a wide range of spare parts for the dishwasher To purchase a part call the centre on 1300 886 649 or email us at info tempo org Air breather assembly Basket guider support holder Clamp Cup holder Dispenser Display circuit board Door lock hook Door switch assembly Drain hose Drain pipe assembly Filter Hinge assembly left and right Heating elements Induction pump Inlet pipe and assembly In...

Страница 38: ...tact your local authorities for advice on recycling facilities in your area Other Useful Information Cont Technical specifications Model Number STR DWSS12 Capacity 12 place settings Rated voltage frequency 220 240V 50Hz Power consumption 1760 2100W Standard cleaning cycle ECO Energy consumption of the standard cleaning cycle 0 75kWh Water consumption of the standard cleaning cycle 11L Water pressu...

Страница 39: ...or all of your stored data may be lost We recommend you save this data elsewhere prior to sending the product for repair You should also be aware that rather than repairing goods we may replace them with refurbished goods of the same type or use refurbished parts in the repair process Please be assured though refurbished parts or replacements are only used where they meet ALDI s stringent quality ...

Страница 40: ...ct Product does not work If you encounter problems with this product or if it fails to perform to your expectations make sure to contact our After Sales Support Centre on 1300 886 649 for advice For an electronic copy of this manual go to www stirlingappliances com au and download a copy or contact our after sales support centre Instruction Manual Revision Index Version No Issue Date Description V...

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