Stirling SFLW75, Инструкция по эксплуатации, Страница: 10 / 13

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MODEL: SFLW75 | PRODUCT CODE: 701331 | 07/2020 MODEL: SFLW75 | PRODUCT CODE: 701331 | 07/2020
Troubleshooting
WARNING!
Only authorised technicians can carry out repairs.
Before contacting our customer service team, please refer to the table below to see if your fault can be fixed by
yourself. Should a service technician visit be arranged and its found there are no faults with the appliance, a call out
charge will apply. If the below table does not resolve your fault please turn off the washing machine and remove it
from the power outlet.
FAULT SOLUTION
Washing Machine
won’t start-up
Check that the mains plug is inserted and switched on at the power point.
Check that the door is closed securely.
Check that the relevant fuse hasn’t blown.
Check that the water supply tap has been opened.
Door won't open The machine’s safety protection is working. Disconnect the power and reconnect the power.
Water is leaking The drainage waste pipe may be blocked.
Check and fasten all water connection pipes.
Inlet or Outlet hoses may be damaged. Please check.
Display isn’t lighting up Check that the power isn’t disconnected.
PC board may have issues. Please contact our customer service team.
Detergent residues remain in
the detergent drawer
Ensure you are using a correct amount of detergent.
Follow the cleaning steps to remove any damp residual detergent from the drawer.
Washing results aren’t
to expectations
Ensure you are using a sufficient amount of detergent.
Ensure the correct quantity of clothes are being used depending on the wash program selected.
Ensure you are using the correct wash program to suit the clothing and level of dirtiness.
Try using an alternative detergent.
Washing machine is making an
abnormal noise or vibrating
Ensure the washing machine is level.
Ensure that all transportation bolts have been removed.
Ensure the appliance has been installed on a solid and level floor.
Ensure that all legs are making contact with the floor and adjust as required.
Follow the Drain Pump cleaning procedure and ensure there are no foreign objects.
INDICATION LIGHTS SOLUTION
Flashing Pause/Start light
and Lock light ( )
or E30 displayed
Door is not closed properly
Restart after the door is closed
Check if there are clothes or washing articles stuck
Flashing No Spin light
or E10 displayed
Water injecting problem
while washing
Check if the water pressure is too low
Straighten the water pipe
Check if the inlet valve filter is blocked
Flashing No Spin and
Pause/Start light
or E21 displayed
Overtime water draining
Check if the drain hose is blocked
Flashing Extra Rinse light
and on Lock light ( )
or E12 displayed
Water overflow
Restart the washer
Note:
If the above steps don’t resolve your issue or you cannot resolve the fault by yourself:
• Press the “On/Off” button.
• Switch off the appliance at the power outlet and remove the plug.
• Call our customer service team on 1300 11 4357.
Troubleshooting (Cont.)