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Stirling PA19W, Инструкция по эксплуатации

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26

AFTER SALES SUPPORT

1300 886 649

[email protected]

AUS

MODEL: PA19W   PRODUCT CODE: 703227    11/2020

Problem

Possible Causes

Solution

Unit does not 

start when 

pressing 

the POWER 

button.

The water full (W.F) indicator 

blinks, indicating that the drip 

tray is full.

Drain the condensation water 

manually.

The room temperature is lower 

than the set temperature. 

Reset the temperature.

Low cooling 

performance.

Doors or windows to the 

room are open.

Ensure all windows and 

doors to the room are closed. 

There are heat sources inside 

the room.

Remove the heat sources, if 

possible.

The exhaust air hose is not 

connected, or blocked.

Connect or clean the 

exhaust air hose.

The set temperature is too high. Reset the temperature.
The air inlet is blocked.

Clean the air inlet.

Noisy

The ground is not level or not 

flat enough.

Make sure to place the unit 

on a flat, level ground.

The sound comes from the 

refrigerant flowing inside the 

air conditioner.

This is normal and no cause 

for concern.

E0 Code

The room temperature sensor 

failed.

Call for service to replace 

the part (the unit can also 

work without replacement).

E1 Code

Condenser temperature 

sensor failed.

Call for service to replace 

the part.

E2 Code

Water drip tray is full.

Drain the water manually 

out of the drip tray.

E3 Code

Evaporator temperature 

sensor failed.

Call for service to replace 

the part.

If you experience problems with your portable air conditioner, or it appears 
not to be operating correctly, check the information below for solutions 
to common problems. If none of the solutions offered help you solve your 
problem, please contact our after sales support centre for advice.

  

Do not attempt to repair the appliance yourself!

FAQs & Troubleshooting Guide

Содержание PA19W

Страница 1: ...AFTER SALES SUPPORT 1300 886 649 info tempo org AUS MODEL PA19W PRODUCT CODE 703227 11 2020 Model Number PA19W Wi Fi Portable Air Conditioner 1 9kW Cooling INSTRUCTION MANUAL ...

Страница 2: ...choosing to buy a STIRLING product All products brought to you by STIRLING are manufactured to the highest standards of performance and safety and as part of our philosophy of customer service and satisfaction are backed by our comprehensive 3 Year Warranty We hope you will enjoy using your purchase for many years to come ...

Страница 3: ...Contents 02 Welcome 04 Warranty Details 05 General Safety Instructions 09 R290 Specific Safety Advice 11 Getting Started 12 Product Overview 15 Installation 17 Instructions 20 Wi Fi Control 26 FAQs Troubleshooting Guide 27 Other Useful Information 31 Repair and Refurbished Goods or Parts Notice ...

Страница 4: ...ights and remedies in respect of the product that the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage You are also entitled to ha...

Страница 5: ...reduce the risk of electrocution never operate the appliance with wet hands never submerge it in water or spill liquids into it Do not use it in a bathroom or laundry or where it can be splashed with water Power supply cord Do not kink or damage the cord Do not pull the cord or place it near a heat source Always unwind the cord completely to avoid overheating Run the cord in such a way so that no ...

Страница 6: ...sons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved No external timer This appliance is not intended to be used with an external timer or a separate remote control system WARNING Do not cover Do not cov...

Страница 7: ...When moving the air conditioner always turn it off first and disconnect the power supply and move it slowly Keep the unit upward during transport and storage Cleaning and maintenance Disconnect Make sure the appliance is disconnected from the power supply when it will not be used for a long time and before carrying out any cleaning or maintenance Air filter Keep the air filter clean Do not use the...

Страница 8: ... below Maintaining this minimum 30cm clearance is essential failure to keep that distance can result in the unit malfunctioning or causing injury Window application The air exhaust can be installed in a vertical or horizontal sliding window refer to Fig 2 below Air exhaust installation instructions follow on pages 15 16 Keep the length of the air exhaust hose to the minimum length necessary during...

Страница 9: ...not expose the appliance to high heat sparks and open flames Do not pierce or burn the appliance Do not use means to accelerate the defrosting process or to clean other than those recommended by the manufacturer Be aware that refrigerants may not contain an odour The ratings of the fuse installed in the built in control unit are T 2AL 250V This air conditioner has been fully charged with refrigera...

Страница 10: ...osal This air conditioner contains a flammable refrigerant which must be removed before disposal Contact your municipal authorities for any codes or regulations concerning the disposal of such materials At the end of its working life do not throw this appliance out with your household rubbish Electrical and electronic products contain substances that can have a detrimental effect on the environmen...

Страница 11: ...g disposal Plastic wrapping can be a suffocation hazard for babies and young children so ensure all packaging materials are kept out of their reach and disposed of safely Inspection Unwind the cord fully and inspect it for damage Do not use if any part of the appliance is damaged In case of damage contact our after sales support centre for advice Documentation Read the manual to familiarise yourse...

Страница 12: ...ontrol panel see page 14 for details 2 Air intake grille with filter 3 Cold air outlet with louvre 4 Castor wheels 4 rear wheels not shown here 5 Power cord and plug connection cord and plug not shown here 6 Exhaust air outlet for flexible hose connection 7 Air intake grille 8 Drainage outlet with plug Front left side view Fig 3 Rear view Fig 4 1 2 4 3 6 7 5 8 ...

Страница 13: ... this manual may vary slightly from the product purchased All images in this manual are for reference purposes only Parts are not necessarily pictured to scale Flexible air exhaust hose Exhaust hose connector window end Adjustable window slider for 67 5cm 123cm windows Remote control Exhaust hose connector hous ing adaptor air conditioner end 2 Dowels 2 AAA size batteries packaged separately Part ...

Страница 14: ...6 7 8 9 10 11 12 13 Remote control buttons 1 Fan speed button 2 Temperature up button 3 Mode button 4 Temperature down button 5 Timer button 6 Power button 1 2 3 4 5 6 Control panel buttons and indicators 1 Water full indicator 2 Fan speed indicators 3 Timer indicator 4 Temperature timer display 5 Mode indicators 6 Wi Fi indicator 7 Power button 8 Temperature up button 9 Temperature down button 10...

Страница 15: ...rt the fixing clip of the housing connector into the openings at the back of the air conditioner Fig 9 Fit the exhaust hose and housing connectors to the ends of the flexible air exhaust hose twisting them into place Fig 8 For temporary installation in fan mode only lead the exhaust hose connector window end out of an open window Fig 10 NOTE Ambient air will still be able to enter the room this wa...

Страница 16: ...e necessary for you to improvise modify some aspects of the installation procedure Installation Cont Adjust the window slider to the length of a horizontally or height of a vertically opening window Fig 11 and fix it with a dowel Fig 12 Fig 11 Fit the slider to the bottom of the window sill or to the side of the window if it opens vertically then close the window Fit the exhaust hose connector win...

Страница 17: ... will start operation IMPORTANT INFORMATION Room size It is important to use the right size air conditioner in the room you want to cool This appliance is suitable for cooling rooms of 10m2 14m2 size Exhaust hose This MUST BE CONNECTED and hot air expelled to the outside for the appliance to work properly Keep the hose as short as possible Noise As the compressor is inside the room a portable air ...

Страница 18: ...otor to low speed and maintain the room temperature at 2 C lower than the current room temperature within the 16 C to 31 C range Fan mode Press the MODE button until the fan mode indicator illuminates Press the SPEED button to select the fan speed high or low Timer operation The air conditioner has a 24 hour timer which you can set to start the unit at a later time or to switch off the unit automa...

Страница 19: ... Water Full W F indicator on the control panel to alert you that the drip tray needs to be emptied Should the W F indicator light up during operation proceed as follows Unplug the unit from the power supply Place a pan under the water drainage outlet at the bottom of the unit Remove the rubber stopper and drain all water out of the tray Alternatively attach a water drain hose not supplied to the d...

Страница 20: ...tphone or tablet or an Apple iPhone or iPad An internet connection at your home A Wi Fi network router set up at home You must also have our STIRLING App installed or updated on your smartphone or mobile device This app is available from Google Play Store or Apple App Store Initial set up Upon installation of your new portable air conditioner or when you have changed your mobile device or wireless...

Страница 21: ... Fig WF3 WF4 Once you enter your email address tap Get Verification Code and an email will be sent directly to the email account that you entered when registering Enter this verification code Now you have to enter your password and tap Done Fig WF5 Fig WF6 Fig WF5 Fig WF4 Fig WF3 You will now enter the main device list Fig WF6 Tap or Add Device and add your device from the product list Fig WF7 Fig...

Страница 22: ...reset the Wi Fi module When the Wi Fi indicator on the control panel is blinking rapidly WF8 the Wi Fi module is ready for configuration with your mobile phone Wi Fi Control Cont On your mobile device tap Confirm indicator rapidly blinks WF9 and enter your Wi Fi name and password then tap Confirm WF10 The message Connecting will appear on the screen Fig WF11 Fig WF8 W F WIFI Fig WF9 Fig WF10 Fig W...

Страница 23: ...CODE 703227 11 2020 On completion Fig WF12 you can name your device Tap Done and you will return to the Device list page and your device will be shown Click on the device name and it will take you to the device s main control page Fig WF13 Wi Fi Control Cont Fig WF12 Fig WF13 ...

Страница 24: ...he home screen of the Alexa app tap the three bars in the top left hand corner Tap Skills Games then use the magnifying glass icon to search for Stirling Select the Stirling app Ensure you have followed the steps listed then select Confirmed and tap Next Enter your Stirling account details and password then tap Sign in These instructions for adding the STIRLING app are of a general nature only Det...

Страница 25: ...ge I cannot control the air conditioner with my mobile If a message is displayed to alert you to an identification failure the portable air conditioner has been reset and the mobile phone lost control permission You need to reconnect the phone to the portable air conditioner following the set up instructions in this manual If after these steps you still cannot control the portable air conditioner ...

Страница 26: ...nlet Noisy The ground is not level or not flat enough Make sure to place the unit on a flat level ground The sound comes from the refrigerant flowing inside the air conditioner This is normal and no cause for concern E0 Code The room temperature sensor failed Call for service to replace the part the unit can also work without replacement E1 Code Condenser temperature sensor failed Call for service...

Страница 27: ...warm water max 40 C Rinse thoroughly Let all parts dry completely in the shade before reinstallation Other Useful Information Care and cleaning Electric shock hazard Before cleaning and servicing ensure the unit is switched off and disconnected from the power outlet to prevent possible injury Cleaning the air conditioner Wipe the housing with a damp cloth moistened with water and a little mild det...

Страница 28: ...a plastic bag or piece of material and keep it in a dry cool place out of children s reach Battery replacement The remote control is powered by 2x AAA size batteries packaged separately To install them or to replace them when required proceed as follows Open the cover to the battery compartment at the back of the remote control and insert 2 AAA batteries making sure to match the polarity markings ...

Страница 29: ...ontact our after sales support centre for advice Do not attempt to open the appliance Spare parts Our after sales support centre stocks the spare parts listed below for the portable air conditioner To purchase a part call the centre on 1300 886 649 or email us at info tempo org Adjustable window slider Air filter Compressor capacitor Condenser fan Control panel Display PCB Evaporator fan Exhaust h...

Страница 30: ...essories Rated voltage 220 240V Rated frequency 50Hz Rated current 3 2A Rated input 710W Sound power level 66dB A Ingress protection IP20 Dimensions mm 320 W x 690 H x 290 D Compliance This appliance has been fully tested and meets all requirements as set out by standards AS NZS 60335 1 and AS NZS 60335 2 40 The RCM Mark Regulatory Compliance Mark indicates that the product complies with the relev...

Страница 31: ...f repair some or all of your stored data may be lost We recommend you save this data elsewhere prior to sending the product for repair You should also be aware that rather than repairing goods we may replace them with refurbished goods of the same type or use refurbished parts in the repair process Please be assured though refurbished parts or replacements are only used where they meet ALDI s stri...

Страница 32: ...encounter problems with this product or if it fails to perform to your expectations make sure to contact our After Sales Support Centre on 1300 886 649 For an electronic copy of this manual go to www stirlingappliances com au and download a copy or contact our after sales support centre Instruction Manual Revision Index Version No Issue Date Description V1 0 02 July 2020 Original release V1 1 16 J...

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