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45

After Sales Support

   1300 663 907

 [email protected]

Model: AP200057 | Product Code: 709561 09/2022

FAQs

Common questions

Question

Answer

How do I stir my food without chopping?

If you do not want the ingredients to be processed, set the machine to 

reverse. Reverse operation at a low speed is intended for gently stirring 

delicate food which is not to be chopped

What parts are dishwasher safe?

The bowl and all accessories except for the blade and brush are dishwasher 

safe. The blade must be carefully hand washed and dried thoroughly

The start/stop button on my Smart Thermo 

Cooker is red 

This means that the bowl is not fitted and secure. Ensure you have followed 

instructions on page 10. The start/stop button will illuminate white once 

fitted correctly 

My machine will not blend after cooking

The Smart Thermo Cooker has a built-in safety feature which will only blend 

at speeds 1-4 if the contents are over 60ºC. Allow for the unit to cool down 

before blending at high speeds

What is the maximum cooking time?

The Smart Thermo Cooker can operate for a maximum of 99 minutes in one 

go. For operation longer than that, the contents needs to be checked and set 

again every 99 minutes

Why won’t my machine start processing?

The bowl will not process if it is above 60ºC. This is a safety precaution. Wait 

for your bowl to cool before trying to process again

How do I remove any discolouration 

(caused by spices) from my accessories?

Some ingredients such as turmeric, carrots, tomatoes, etc. may stain plastic. 

To avoid these kinds of stains, you need to wipe any coloured food off the 

plastic parts as quickly as possible

How do I use guided cooking?

Simply select a recipe and follow the step-by-step instructions on the display, 

with predefined times, temperatures and speeds for each step. You can also 

watch a step by step video on using the guided cooking function at www.

balcobrands.com/thermocooker

Are spare parts available?

Yes, if you require spare parts for your Smart Thermo Cooker, please visit 

www.balcobrands.com/thermocooker for a list and to order

Содержание AP200057

Страница 1: ...Model AP200057 Version 1 0 Issued 01 03 22 SMART THERMO COOKER ...

Страница 2: ......

Страница 3: ...rmo Cooker 18 Getting Started 23 Before first use 24 Setting up the Smart Thermo Cooker 24 Cooking with the inner basket 26 Cooking with the steamer basket 28 Using the butterfly whisk 30 Operation 33 Manual cooking function 34 Guided recipe function 35 Mobile app 38 Connecting the Smart Thermo Cooker to the app 38 Calendar function 40 Shopping list function 40 Create your own recipes function 41 ...

Страница 4: ...sing to buy a Stirling product All products brought to you by Stirling are manufactured to the highest standards of performance and safety and as part of our philosophy of customer service and satisfaction are backed by our comprehensive 3 Year Warranty We hope that you will enjoy using your purchase for many years to come Welcome ...

Страница 5: ... We can be reached on Phone 1300 663 907 Mon Fri 8 30am 6 00pm AEST Email customercare balcobrands com Web www balcobrands com This manual has been designed using resources from Flaticon com Important Getting the most out of your Smart Thermo Cooker Read the manual carefully It will help you set up with ease Visit www balcobrands com We have additional support videos and guides Call After Sales Su...

Страница 6: ...hat the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the good...

Страница 7: ... using the following guidelines WARNING Indicates a hazardous situation which if not avoided could result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in injury HOT SURFACE Indicates that the marked item can be hot and should not be touched without taking care NOTICE Is used to address practices not related to physical injury This product com...

Страница 8: ...t contents from spilling or splashing Do not let the power cord hang over the edge of a table or counter or touch any hot surface such as a stove Place the Smart Thermo Cooker on a clean solid even surface to help prevent it from slipping The use of attachments or items not recommended or sold by Balco Brands may cause fire electric shock or injury To avoid injury when processing hot food place th...

Страница 9: ... use Damaged accessories may cause injury If any of the Smart Thermo Cooker accessories are damaged by the blade during food preparation discard food Contact Balco Brands for replacement accessory Do not operate the Smart Thermo Cooker with damaged parts or accessories you may suffer injury or damage the Smart Thermo Cooker or property There is a potential injury from misuse Please handle it with ...

Страница 10: ...perature Wi Fi connectivity built in to control the Thermo Cooker via the app Timer and scale built in for added convenience Easy to follow step by step guided cooking Full glossary of preloaded recipes 4 stainless steel blades Excellent blending and chopping Motor power 800W Heater motor power 1500W Input voltage 220 240V a c 50Hz Rotate speed 1 10 speeds Adjustable temperature From 30ºC 120ºC Sc...

Страница 11: ...1 Blade assembly a Blade b Blade airproof ring c Blade nut 2 Bowl 3 Steamer lid 4 Steamer tray 5 Steamer basket 6 Main unit a LCD touchscreen b Start stop button c On off button 7 Measuring cup 8 Bowl lid 9 Inner basket 10 Butterfly whisk 11 Spatula 12 Cleaning brush Smart Thermo Cooker 5 6 7 8 a b c 9 10 11 12 1 a b c 2 3 4 ...

Страница 12: ...12 After Sales Support 1300 663 907 customercare balcobrands com Model AP200057 Product Code 709561 09 2022 Product Overview Touchscreen control panel 1 5 4 10 11 12 13 14 15 6 7 8 9 2 3 ...

Страница 13: ...o pause does not clear the program 8 Reverse blades Press reverse and then select speed level Reverse only operates in speeds 1 3 9 Preset functions The Smart Thermo Cooker is equipped with 5 pre set functions which include jam steaming soup kneading 500g kneading 800g These are basic settings to be used for quick everyday recipes They are a guide ONLY and you may need to repeat steps once complet...

Страница 14: ......

Страница 15: ...Quick Reference ...

Страница 16: ... you stop to scrape the bowl to ensure all ingredients are mixed well Special Notes Only use on speeds 1 4 Steamer Basket Used for Cooking with steam great for meats vegetables or buns How to use Add water to the bowl secure lid without measuring cup Set basket over the lid Heat the water and set cooking time Special Notes Must have water in the bowl 0 5L 3L If using baking paper to line the tray ...

Страница 17: ...the bowl to avoid touching hot surfaces Bowl Lid Used for All cooking using the machine How to use Fit over the bowl and turn clockwise until it clicks into place Turn anti clockwise to remove Special Notes The machine will not operate unless the lid is securely in place Blade Used for All cooking and food preparation functions How to use Insert into the bowl with the airproof ring and blade nut a...

Страница 18: ...vegetables herbs and cheese to your desired size Cooking notes Use low speed 2 4 for 5 second intervals scrape between mixing to ensure consistency Weigh Accessory None required the scales are inbuilt into the bowl Use Weigh as you go Cooking notes Press scale any time to weigh press again to zero scale to weigh individual ingredients The scale weighs in 5g increments Slow Cook Accessory Blade Rev...

Страница 19: ...se Making flours or milks Cooking notes Blitz ingredients at high speeds for extended periods Use the measuring cup in the lid to avoid splashing Sift or sieve ingredients after processing to ensure the desired outcome Sauté Accessory Blade Use Fry vegetables spices or other ingredients in oil Cooking notes Add ingredients and set heat to 100C speed 2 or 3 and time dependent on ingredients Do not ...

Страница 20: ...in heat or avoid splashing high speed blitzing Remove when sauteing or using the steamer basket To Chop Fine Use a high speed 7 10 for 5 second intervals scrape between mixing to ensure consistency To Cut Roughly Use low speed 2 4 for 5 second intervals scrape between mixing to ensure consistency Reverse Speed Will maintain texture when cooking Avoid over cutting and use reverse speed for slow coo...

Страница 21: ...cy Steamed veggies Add 800g of water to the bowl Secure lid and add steamer basket over the lid without the measuring cup Add veggies to the steamer basket hard at the bottom soft on the tray Steam at 100 C speed 1 for 10 15 minutes check throughout the process to not overcook Savoury pastry Add 225g of plain flour 125g of butter and tsp salt into the bowl and mix for 5 seconds speed 8 Scrape the ...

Страница 22: ......

Страница 23: ...Getting Started ...

Страница 24: ...der the blade assembly b Lower the blade into the bowl c Secure the blade by turning the bowl upside down carefully holding the blade and twisting the blade nut to the underside of the bowl d Check the nut is tightly connected e Lubricate the blades with vegetable oil before first use and occasionally during ongoing use NOTE The blade air proof ring and the nut must be secured properly or liquid w...

Страница 25: ...to the bowl NOTE The machine and controls will not work unless the lid is locked onto bowl c Insert the measuring cup into the lid NOTE Some recipes will require mixing without the measuring cup inserted however it is generally advised to insert it when using higher speeds 4 Once bowl has been fitted correctly switch the on off button on the side of the machine to start using 5 Open the lid a Rota...

Страница 26: ... Cooking with the inner basket WARNING Please make sure you do not fill the bowl with more than 2 5L of water Be careful not to scald yourself with steam Do not touch the metal part of the bowl Touch only the handles Always use spatula to remove basket safely when cooking 1 Install the blade assembly 2 Add water to the bowl ...

Страница 27: ...Put inner basket in bowl with ingredients 4 Close bowl lid 5 For steaming add the measuring cup to the lid If boiling remove the measuring cup 6 After cooking remove the lid carefully to avoid burning by steam build up in the bowl 7 Use the hook on the spatula to pick up the basket by the handle to avoid touching hot contents ...

Страница 28: ...t the sides and from the top of the steamer lid during operation Touch only the handles on the sides of the steamer kit when the steamer kit is hot Tilt the lid away from your face and body to avoid escaping steam Using the pulse mode or abruptly increasing mixing speed with hot food may result in scalding injury When processing hot food increase the speed gradually Ensure that some slots of the s...

Страница 29: ...ted 3 Close lid without measuring cup 4 Put steamer basket on the bowl lid align the basket to sit securely on the lid 5 Cover ingredients with the lid NOTE Steamer basket can be used with or without the inner tray Be careful not to scald yourself with steam Do not touch the metal part of the bowl Touch only the handles ...

Страница 30: ... customercare balcobrands com Model AP200057 Product Code 709561 09 2022 Getting Started Using the butterfly whisk 1 Install the blade assembly 2 Push the butterfly whisk on top of the blade assembly it will click into place once secure ...

Страница 31: ...mercare balcobrands com Model AP200057 Product Code 709561 09 2022 Getting Started 3 Close and secure lid to operate NOTE Only turn blades on if the butterfly whisk is firmly in place Only for use with liquids no solids Only use on speeds 1 4 ...

Страница 32: ......

Страница 33: ...Operation ...

Страница 34: ...sing hot food Manual cooking function You can set the working time speed and temperature to your recipe s requirements 1 Set the working speed 1 10 time 0 99mins and temperature 30 C 120 C 2 If you do not set a temperature the ingredients will be processed without heat NOTE If you do not set a temperature the ambient room temperature will be displayed 3 If you don t set a countdown time the proces...

Страница 35: ...ining guests WARNING Never leave the Smart Thermo Cooker unattended while it is running The recipes will advise you on ingredients to add at each step then simply press the play button and the machine will complete the step There are 12 different recipe categories which include a range of different recipes to suit all tastes including Sauces Dips Spreads Soups Starters Salads Lunch Ideas Main Dish...

Страница 36: ... balcobrands com Model AP200057 Product Code 709561 09 2022 Operation To use the guided recipe function 1 Select the recipe tab from the main menu 2 Choose desired category You can search through each category by scrolling vertically over the screen ...

Страница 37: ...recipe overview page which displays ingredients required and an overview of the recipe steps 4 Select MAKE to begin the guided recipe function From here it will guide you through the recipe step by step 5 Follow the instructions on the screen and press the start pause button to continuing moving through each step of the recipe Visit www balcobrands com thermocooker to see a step by step video on u...

Страница 38: ...ing at the machine Ideal if you want to get on with other jobs while you cook There are 3 functions available on the app Shopping list You can create one shopping list for a number of recipes totalling the ingredient amount Calendar Enter a reminder to start cooking at a certain time Custom recipes Create and develop your own recipes here Press the in the top right corner to get started Connecting...

Страница 39: ...NG Never leave the Smart Thermo Cooker unattended while it is running NOTE The Smart Thermo Cooker can only be controlled by the app if the phone is in WiFi range You cannot operate the device outside of WiFi connection From time to time we may update or add recipes When we do this you will get a prompt through the app If you accept the update the new recipes will automatically be loaded onto your...

Страница 40: ... go to saved events and press the icon on the right of the event Shopping list function 1 Press the shortcut key and select Shopping list 2 Press the icon to bring up the recipes select the recipe category and then the recipe then press the shopping cart symbol in the top right corner 3 All ingredients will be added to the shopping list 4 Select as many recipes as you like and the ingredients will...

Страница 41: ...dually and press to confirm repeat for each ingredient c Preparation method Enter each step individually selecting the relevant settings Press after each step Temperature Speed or reverse speed Time 4 Repeat after each step until complete 5 Once all steps have been entered press the icon in the top right to confirm NOTE You can save a photo either chose from library or take the photo directly NOTE...

Страница 42: ...art Thermo Cooker it is vital that all ingredients are cut to under 3cm prior to processing Cleaning storage 1 Before cleaning switch off the appliance and remove the plug and socket 2 Unlock the blade nut and carefully remove the blades WARNING Blades are very sharp Only hold the upper part of the blade while removing or re inserting it 3 Hand wash the blade with dishwashing liquid warm water and...

Страница 43: ...lades with vegetable oil before use When in storage ensure the Smart Thermo Cooker is switched off unplugged from any power outlet clean and dry Disposal At the end of its working life do not throw this product out with your household rubbish Electrical and electronic products contain substances that can have a detrimental effect on the environment and human health if disposed of inappropriately O...

Страница 44: ... turn red Code Explanation Solution E1 Temperature sensor error Switch off unit completely and contact after sales support for assistance E2 Main unit not picking up bowl sensors Take out the bowl and reinstall it according to the operating instruction E3 Lid was not placed on main bowl correctly Take out the lid and reinstall it according to the operating instruction E4 Motor may have been runnin...

Страница 45: ...low for the unit to cool down before blending at high speeds What is the maximum cooking time The Smart Thermo Cooker can operate for a maximum of 99 minutes in one go For operation longer than that the contents needs to be checked and set again every 99 minutes Why won t my machine start processing The bowl will not process if it is above 60ºC This is a safety precaution Wait for your bowl to coo...

Страница 46: ...46 After Sales Support 1300 663 907 customercare balcobrands com Model AP200057 Product Code 709561 09 2022 ...

Страница 47: ...lost We recommend you save this data elsewhere prior to sending the product for repair You should also be aware that rather than repairing goods we may replace them with refurbished goods of the same type or use refurbished parts in the repair process Please be assured though refurbished parts or replacements are only used where they meet ALDI s stringent quality specifications If at any time you ...

Страница 48: ...ays from the date of purchase for a full refund or replacement or take advantage of our after sales support by calling the supplier s Customer Service Hotline Made in China Stirling is a registered trademark of ALDI stores Distributed by ALDI STORES 1 Sargents Rd Minchinbury NSW 2770 www aldi com au AFTER SALES SUPPORT 1300 663 907 customercare balcobrands com MODEL AP200057 09 2022 709561 W2 YEAR...

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