INSTALLATION
Commissioning
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7.5 Enabling data access from the SERVICEWELT
portal
To allow data transmission to the STIEBEL ELTRON server, you must
enable the connection.
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Call up the SERVICEWELT.
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Click on "Establish connection" under "Portal status".
Note
If there is no connection to the internet, a fault message
is displayed.
An information window is displayed:
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Read the text in the information window.
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Click on "Next".
The data protection policy and terms of use are displayed.
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Read the data protection policy.
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Agree by activating the checkbox below the data protection
policy.
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Click on "Next".
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Enter your personal data.
Note
Enter your heat pump/integral ventilation unit data in the
"Device type" and "Device number" fields.
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Click on "Next".
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Confirm your entry by activating the checkbox below the data
protection policy.
On successful registration, you will receive a confirmation email
within a few minutes.
Note
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If you don't receive an email, check your spam fold-
er.
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If you still don't receive an email, contact our service
department.
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Read and follow the instructions in the email.
You will receive another email with the portal key.
