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8.4 TROUBLESHOOTING
DANGER ! Risk of injury due to electric shock.
Warning ! Before any trouble shooting, switch off the product.
Problems
Probable causes
Solutions
Qualification
required
Product does
not start
Battery is not secure
To secure the battery pack,
make sure the latches on the
top of the battery pack snap
into place
-
Battery is not charged
Charge the battery pack
according to the instructions
included with your model
Power/speed switch is in the
OFF position
Press the on/off switch
Battery pack not properly
attached
Attach properly
On/off switch not set on ON
position
Refer to chapter “Start the
product”
The handle is
not correctly
fitted
The panel bolts are not
correctly inserted
Adjust the height of the handle
and check that the panel bolts
are correctly inserted
-
The quick-fastening levers
are not tightened
Tighten them
The mower cuts
unevenly
The grass is not uniform or
thick, or the cutting height
was not correctly adjusted
Check the height of the wheels.
All the wheels must be set to
the same cutting height so that
the mower can cut evenly
-
Mulching is not
done correctly
The grass cuttings are damp
and sticking to the mower
Wait for the lawn to dry before
mowing
-
The mower is
difficult to push
The grass is long, the rear
panel of the mower and the
blade are dragging in very
dense grass, or the cutting
height is set too low
Raise the cutting height
-
The grass
cuttings are
not collected
properly in the
grass box
The cutting height is too
low
Raise the cutting height
-
The mower
vibrates at high
speed
The blade is out of balance
or worn
Change the blade
-
The motor shaft is twisted
Turn off the motor and inspect
the mower. Get the mower
repaired.
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