32
Iss 1
Trouble Shooting Guide
Trouble Shooting Guide
SYMPTON
POSSIBLE CAUSE
SOLUTION
Shortened range
Batteries not charged for
long enough
Charge batteries for eight
hours or more
%DWWHULHVZHDNDQG
cannot hold charge
5HSODFHEDWWHU\SDFN
%DWWHU\SDFNQRWFKDUJLQJ
or
battery gauge shows
empty after charging
%DWWHU\SDFNIDXOW
5HSODFHEDWWHU\SDFN
Charge fault
Replace charger
Charger loom or plug
damaged
Contact local mobility
dealer
Loose connection
&KHFNSOXJVDQGORRPV
No output from wall outlet
7U\DZDOOVRFNHWLQD
different room
Fuse in charger mains
plug blown
Unplug from wall &
change fuse
%XWWRQRQEDWWHU\SDFN
has popped out
Switch off and press
EXWWRQEDFNLQ
Output fuse in charger
blown
Unplug from wall and
contact dealer
Battery charging current
high
Faulty batteries
5HSODFHEDWWHU\SDFN
Scooter switched on
during charging
Turn Scooter off
No drive
%UDNHUHOHDVHOHYHU
disengaged
(QJDJHEUDNHUHOHDVH
lever
Flat batteries
&KDUJHEDWWHU\SDFN
Scooter is not switched on
ZLWKNH\
(QVXUHWKHNH\LV
switched on
%DWWHU\SDFNQRWHQJDJHG
properly
&KHFNEDWWHU\SDFNLVIXOO\
engaged onto connectors
Charger plugged in
Unplug charger
%XWWRQRQEDWWHU\SDFN
popped out
5HVHWFLUFXLWEUHDNHU
button
Disconnected loom or
plugs
&KHFNDOOSOXJV ORRPV
Control system fault
Contact dealer
Motor runs irregularly and/
or noisily
Electrical malfunction
Contact dealer
Control system fault
Contact dealer
DO NOT ATTEMPT TO OPEN ANY PARTS OF THE SCOOTER CONTROL SYSTEM,
BATTERY PACK, LOOMS, PLUGS OR BATTERY CHARGER.
THE CONTROL SYSTEM IS SAFETY CRITICAL AND THERE ARE NO USER
SERVICEABLE PARTS