WARRANTY
This Steren product is warranted under normal usage against defects in workmanship and materials
to the original purchaser for one year from the date of purchase.
CONDITIONS
1.- This warranty card with all the required information, invoice or purchase ticket, product box or
package, and product, must be presented when warranty service is required.
2.- If the product stills on the warranty time, the company will repair it free of charge.
3.- The repairing time will not exceed 30 natural days, from the day the claim was received.
4.- Steren sell parts, components, consumables and accesories to costumer, as well as warranty
service, at any of the addresses mentioned later.
THIS WARRANTY IS VOID IN THE NEXT CASES:
If the product has been damaged by an accident, acts of God, mishandling, leaky batteries, failure
to follow enclosed instructions, improper repair by unauthorized personnel, improper safe keeping,
among others.
a) The consumer can also claim the warranty service in the purchase establishment.
b) If you lose the warranty card, we can reissue it, if you show the invoice or purchase ticket.
RETAILER INFORMATION
Name of the retailer
Address
Product
Brand
Part number
Serial number
Date of delivery
In case your product fails or have any doubt, please contact a closest retailer. If you are in
Mexico, please give a call to our Call Center.
Call Center
Mexico City: 53 54 22 90
Province: 01 800 500 9000
Product: IR Remote for PC
Part number: COM-230
Brand: Steren
