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All rights are based on our guarantee period.
We guarantee that your STEINEL Professional
sensor product will remain in perfect condition
and proper working order for a period of
5 years. We guarantee that this product is free
from material, manufacturing and design flaws.
In addition, we guarantee that all electronic
components and cables function in the proper
manner and that all materials used and their
surfaces are without defects.
Making Claims
If you wish to make a claim, please send your
product complete and carriage paid with the
original receipt of purchase, which must show
the date of purchase and product designation,
either to your retailer or directly to us at
STEINEL (UK) Limited, 25 Manasty Road,
Axis Park, Orton Southgate, Peterborough,
PE2 6UP
. For this reason, we recommend
that you keep your receipt of purchase in a
safe place until the guarantee period expires.
STEINEL shall assume no liability for the costs
or risks involved in returning a product.
For information on making claims under the
terms of the guarantee, please go to
www.steinel-professional.de/garantie
If you have a guarantee claim or would like
to ask any question regarding your product,
you are welcome to call us at any time on our
service hotline 01733 366700
.
Troubleshooting
Malfunction
Cause
Remedy
SensorLight without power
n
Fuse faulty, not switched
ON, break in wiring
n
Short circuit
n
Replace fuse, turn ON
mains switch, check lead
with voltage tester
n
Check connections
Sensor light will not switch ON
n
Twilight setting in night-
time mode during daytime
operation
n
Bulb faulty
n
Mains power switch OFF
n
Fuse faulty
n
Detection zone not proper-
ly targeted
n
Internal electrical fuse has
been activated (LED on all
the time)
n
Reset (control dial
d
)
n
Change bulb
n
Switch ON
n
Fit new fuse, check con-
nection if necessary
n
Re-adjust
n
Switch SensorLight OFF
and back ON again after
approx 5 sec.
SensorLight will not switch off
n
Continuous movement in
the detection zone
n
Brightness control at 50%
n
Check detection zone and
re-adjust if necessary
n
Set brightness control to
0% (control
e
)
SensorLight switches ON
when it should not
n
Wind is moving trees and
bushes in the detection
zone
n
Cars in the street are being
detected
n
Sudden temperature
changes due to weather
(wind, rain, snow) or air ex-
pelled from fans, open win-
dows
n
Change zone
n
Change zone
n
Change detection zone,
change site of installation
SensorLight reach changed
n
Differing ambient tempera-
tures
n
Use shrouds to define
detection zone precisely
LED on all the time although
manual override is not selected
n
Internal fuse activated
n
Switch SensorLight OFF
and back ON again after
5 sec.
Declaration of Guarantee
GB
