Steelcase
81
Warranty
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Removal or installation of the product.
•
Any other cause that does not relate to a product defect.
4.
Cartons, carrying cases, pens, external cabinets, easels, or any accessories
used in connection with the product.
5.
Removal and/or installation charges.
6.
Shipping charges to and from our factory or authorized repair depot.
HOW TO GET WARRANTY SERVICE
If you experience a problem with this product, contact your local dealer or Steelcase
Product Support 1.800.334.4922 in the USA, or +33 3 88 13 36 36 in Europe) to
resolve the problem. If the product is diagnosed as being defective, return the
product to the original place of purchase. If you are directed to return the product
directly to Steelcase, you must obtain a Return Materials Authorization (RMA)
number from Steelcase. All products returned to Steelcase must have an RMA
number assigned, regardless of reason for return. The RMA number must be clearly
marked on the outside of the shipping carton; any unit without an RMA number will
be returned to the sender.
LIMITATION OF DAMAGES AND IMPLIED WARRANTIES
Steelcase WARRANTS THAT THE PRODUCT WILL OPERATE SUBSTANTIALLY IN
CONFORMITY TO THE STEELCASE DOCUMENTATION AND PUBLISHED
SPECIFICATIONS DURING THE WARRANTY PERIOD, PROVIDED IT IS USED IN
ACCORDANCE WITH STEELCASE’S USER INSTRUCTIONS. STEELCASE’S SOLE
AND EXCLUSIVE LIABILITY, AND YOUR EXCLUSIVE REMEDY, FOR ANY BREACH
OF THIS WARRANTY IS THAT, IF THE BREACH IS REPORTED TO STEELCASE IN
WRITING WITHIN THE WARRANTY PERIOD, STEELCASE WILL CORRECT THE
NONCONFORMITY, EITHER BY CORRECTING THE PRODUCT OR (WHERE
APPROPRIATE) DOCUMENTATION; REPLACING THE PRODUCT; OR, WHERE
STEELCASE DETERMINES THAT CORRECTION OR REPLACEMENT IS NOT
FEASIBLE, REFUNDING THE FEE ACTUALLY PAID FOR THE PRODUCT. NO
OTHER REMEDY SHALL BE AVAILABLE TO YOU. EXCEPT AS EXPRESSLY SET
FORTH HEREIN, STEELCASE MAKES NO WARRANTY OF ANY KIND,
EXPRESSED OR IMPLIED. STEELCASE DISCLAIMS ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. STEELCASE
SHALL HAVE NO LIABILITY BEYOND THE OBLIGATIONS SET FORTH ABOVE. IN
NO EVENT SHALL STEELCASE BE LIABLE FOR ANY INDIRECT DAMAGES,
WHETHER INCIDENTAL, CONSEQUENTIAL, OR OTHERWISE (AND EXPRESSLY
INCLUDING LOST PROFITS AND LOSS OF DATA) OR FOR ANY DAMAGES IN
EXCESS OF THE PURCHASE PRICE OF THIS PRODUCT UNDER THIS OR
RELATED AGREEMENTS, WHICH DAMAGES ARISE OUT OF THE USE OF THE
HARDWARE, IRRESPECTIVE OF WHETHER STEELCASE SHALL HAVE BEEN
INFORMED OF THE POSSIBILITY OF SUCH DAMAGES AND IRRESPECTIVE OF
THE CAUSE OF DAMAGE, INCLUDING NEGLIGENCE. SOME STATES OR
COUNTRIES RESTRICT THE RIGHT TO EXCLUDE CERTAIN WARRANTIES,
THEREFORE, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
