17
Troubleshooting
Dear Client,
Thank you for buying this high-quality STEBA product. The following table will help
you with problems that may occur when using your device. For many problems there
is a simple solution, because not everything that appears like a malfunction must be
serious. Please check the following list before contacting our customer service.
Problem
Reason
Solution
No light after plug-in
of the device
∙ No power
∙ To many devices at one
power cord
∙ Check is plug is plugged-
in correctly
∙ Check the fuse
A signal tone sounds
and no heat occurs
∙ Pot is not in the middle of
the plate
∙ Pot not suitable for induc-
tion
∙ Min. diameter of 12cm
∙ Use suitable cookware
Plate does not heat
anymore
∙ Timer run out
∙ Set a new time
Error code „E0“
∙ No or inappropriate cook-
ware
∙ Check cookware
∙ Let device cool down and
restart
Error code „E1“
∙ Internal overheat
∙ Let device cool down and
restart
Error code „E2“
∙ The temperature of the
pot is too high
∙ Take the pot from the de-
vice and let it cool down,
then restart
Error code „E3“
∙ Voltage is unusual
∙ Let device cool down and
restart
