12 | ENGLISH
Troubleshooting
Unit fails to heat up. Red Power
Indicator Light
DOES NOT
illuminate.
Unit fails to heat up. Red Power
Indicator Light
DOES
illuminate;
green Heating Indicator Light
DOES
NOT
illuminate.
Steam output is weak or intermittent.
Unit heats up, but fails to steam. Both
red Power Indicator Light and
green Heating Indicator Light
DO
illuminate.
NOTE: Always allow sufficient
time for unit to heat up and begin
producing steam.
Excessive moisture left on floor
during mopping.
NOTE: It is normal for some
amount of moisture to be left
behind. Allow floor some time to
air-dry once mopping is complete.
Unit is not plugged in.
No water in Boiler.
Mineral build-up in unit.
Mineral build-up in unit.
Household circuit breaker / ground
fault interrupter has tripped or blown
a fuse.
Unit is damaged or otherwise in
need of repair.
Unit is damaged or otherwise in
need of repair.
Unit’s main power is not on.
Water level in Boiler is running low.
Microfiber Pad has become
saturated with moisture.
Boiler has been overfilled.
Plug power cord into electrical outlet.
Refer to
Adding Water
procedure
on Page 8 to fill Boiler.
Refer to
Mineral Build-up
section on
Page 11 for cleaning procedure.
Refer to
Mineral Build-up
section on
Page 11 for cleaning procedure.
Reset circuit breaker / ground fault
interrupter, or replace fuse. For
assistance, contact a licensed electrician.
Immediately cease usage and unplug.
Contact Consumer Service for
assistance (see Page 13 for details).
Immediately cease usage and unplug.
Contact Consumer Service for
assistance (see Page 13 for details).
Press On/Off Switch until it
clicks
.
Refer to
Adding Water
procedure
on Page 8 to refill Boiler.
Remove Pad and replace with a
fresh dry one. To purchase
additional Pads, contact Consumer
Service (see Page 14 for details).
Filling Boiler with more than 10 oz.
(300 ml.) of water interferes with
steam production, resulting in water
condensation in steam.
Drain some water out of Boiler.
Always use included Measuring Cup
to fill Boiler with correct amount of
water (see Page 8 for details).
PROBLEM
POSSIBLE CAUSE
SOLUTION
Floor surfaces appear cloudy or
streaky after steaming.
Microfiber Pad is dirty.
Hard water residue on floor.
Replace Microfiber Pad with a clean one.
Switch to distilled water.
