Instruction Manual
11
Troubleshooting
In the event that you encounter difficulty when installing or using the
USBVGADOCK USB 4-in-1 Docking Station with VGA, the following sug-
gestions may be useful:
Q:
Why can’t I make the monitor connected to USBVGADOCK the
primary display?
A:
Some video cards are shipped with a utility that prevents other video
cards from being set as the primary card. Check the taskbar (typically
located next to the clock, in the lower right hand corner of the Windows
desktop) for the utility. Disable this utility, in order to set the USBVGA-
DOCK monitor to act as the primary display.
Q:
Why won’t my DVD player work when I move it over to the
extended display?
A:
Some DVD playback software packages do not support playing on a
second display adapter. Try to open the program in the secondary
display first before playing the DVD.
Q:
Video will not play on Media Player if I move it over to the
extended desktop?
A:
Check that you have moved the Media Player window completely over
to the second screen.
Q:
Why does my mouse not move past the right side of the screen
as it should (extended desktop)?
Please Note:
Should the USBVGADOCK become
overloaded, simply disconnect it from the host computer,
wait for the operating system to indicate that it has been
removed, then reconnect it to the host computer.
