point (!) next to them, Windows has not detected a problem with the installation and
the card should function normally.
Windows 2000/XP/2003
1. Go to Start > Settings > Control Panel.
2. Double click System.
3. Click the Hardware tab and choose Device Manager.
4. If the card and related components do not appear with a red x or yellow exclamation
point (!) next to them, Windows has not detected a problem with the installation and
the card should function normally.
Troubleshooting
Q: Do these cards work with point-of-sale (POS) systems, manufacturing equipment,
software unlock keys, and other specialized applications?
A: The answer depends on whether the devices you need to use are designed to work
with specific system resources. Because StarTech.com PCI parallel and serial cards are
designed to work with the Plug and Play standard, the computer allocates the resources
needed to use the card in cooperation with the operating system (OS). Some software
applications and devices can only access a port using older reserved, pre-defined
resources (for example, LPT1 at memory address 378 and an IRQ setting of 7). Consult
your documentation to see if the software and/or hardware you are using has this
requirement. If so, you will not be able to use a PCI card. Instead, you can use an ISA-
based card like StarTech.com’s ISA1P (parallel) or ISA1S550 (serial) that can be hard-
configured to use a specific setting. Check the documentation for your computer or
motherboard to see if you have the necessary ISA slot(s) for this solution.
Q: I need to add several parallel ports to my computer, but I am having problems when I
have more than three parallel ports installed in my computer. Why?
A: While Windows will support more than three parallel ports (up to nine in total), LPT4
through LPT9 must be configured by editing critical system files, a task that should be
undertaken by experienced users only. Microsoft offers support on how to make those
modifications.
Q: I have installed the card, it is assigned a LPT port number and appears without any
warnings in Device Manager, but it does not appear as an option when I attempt to install
or re-configure a printer to the port. How can I correct this?
A: You can manually install the port(s) so they are available to printers, using the
following instructions:
1. On the opening screen of the Add Printer Wizard, click Next.
2. Choose Local Printer and uncheck Automatically detect and install my Plug and
Instruction Manual
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