Ultrastar PRO handbook Issue 1, September 2020
Ultrastar PRO maintenance
The Ultrastar PRO head is designed for a long and reliable lifespan and needs very little maintenance
to keep it in good working order. The only common issue is with dust particles which collect on the
CCD window and can shade areas of the image field. These are best removed with a quick blast of
compressed air from a ‘Dust off’ aerosol, or similar air blower. More permanent marks may be
removed with a drop of alcohol on a ‘microfibre’ lens cloth.
Dear User,
Thank you for purchasing a Starlight Xpress CCD Imaging camera. We are confident that you will gain
much satisfaction from this equipment, but please read carefully the accompanying instruction
manual to ensure that you achieve the best performance that is capable of providing.
In the unfortunate instance when the equipment does not perform as expected, may we recommend
that you first study the fault finding information supplied. If this does not remedy the problem, then
contact Starlight Xpress for further advice. Our message board service on the Starlight Xpress web site
will often provide solutions to any problems.
The equipment is covered by a 12-month guarantee covering faulty design, material or workmanship
in addition to any statutory Consumer Rights of Purchasers.
CONDITIONS OF GUARANTEE
1) The equipment shall only be used for normal purposes described in the standard operating
instructions, and within the relevant safety standards of the country where the equipment is used.
2) Repairs under guarantee will be free of charge providing proof of purchase is produced, and that
the equipment is returned to the Service Agent at the Purchaser’s expense and risk, and that the
equipment proves to be defective.
3) The guarantee shall not apply to equipment damaged by fire, accident, wear an tear, misuse,
unauthorised repairs, or modified in any way whatsoever, or damage suffered in transit to or from the
Purchaser.
4) The Purchaser’s sole and exclusive rights under this guarantee is for repair, or at our discretion the
replacement of the equipment or any part thereof, and no remedy to consequential loss or damage
whatsoever.
5) This guarantee shall not apply to components that have a naturally limited life.
6) Starlight Xpress’s decision in all matters is final, and any faulty component which has been replaced
will become the property of Starlight Xpress Ltd.
For further info. or advice, please call:
Mr Michael Hattey,
Starlight Xpress Ltd.,
Unit 3, Brooklands Business Park,
Bottle Lane, Binfield,
Berkshire,
England. RG42 5QX
Tel: 01184026878
e-mail: [email protected]
Web site: http://www.sxccd.com
Please don’t forget to register your Lodestar PRO at
https://tforms.gle/tmsHEJfQG2bLJjr57
to initiate your warranty
