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Hearing System Care
Tips for Better Communication
SYMPTOM
POSSIBLE
CAUSES
SOLUTIONS
Not Loud
Enough
Low battery
Replace battery
Blocked
earmold/tubing/
earbud
Clean or replace Wax
Guard as needed
Hearing change
Contact your hearing
care professional
Debris buildup
Clean both microphone
and receiver with brush
Inconsistent
Performance
Low battery
Replace battery
Blocked
earmold/tubing/
earbud
Clean or replace Wax
Guard as needed
Unclear,
Distorted
Performance
Low battery
Replace battery
Blocked
earmold/tubing/
earbud
Clean or replace Wax
Guard as needed
Defective hearing
instrument
Contact your hearing
care professional
Dead
Low battery
Replace battery
Blocked
earmold/tubing
Clean or replace Wax
Guard as needed
Crimped tubing
Contact your hearing
care professional
Your hearing care professional will recommend an
appropriate schedule to help you adapt to your new
hearing system. It will take practice, time and patience
for your brain to adapt to the new sounds that your
hearing system provides. Hearing is only part of how
we share thoughts, ideas and feelings. Reading lips,
facial expressions and gestures can help the learning
process and add to what amplification alone may miss.
Please review the following simple communication tips:
For You
• Move closer to and look at the speaker
• Sit face-to-face in a quiet room
• Try different locations to find the best place to listen
• Minimize distractions
• Background noises may be frustrating at first;
remember, you have not heard them for a while
• Let others know what you need; keep in mind that
people cannot “see” your hearing loss
• Develop realistic expectations of what your hearing
instruments can and cannot do
• Better hearing with hearing instruments is a learned
skill combining desire, practice and patience
Troubleshooting Guide
