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Tips for Better Communication
Hearing Instrument Care
Charger Troubleshooting Guide
(Cont.)
SYMPTOM
POSSIBLE CAUSES
SOLUTIONS
Hearing aids
whistling in the
charger
Incorrect orientation
Reposition your hearing
aids in the port with the
earbud resting in the
charger reservoir. Confirm
that the charging LED
begins to glow.
Dead battery
Your charger’s on board
battery has died. Plug your
charger in. If you do not
have the cord with you,
push and hold the hearing
aid’s rocker switch for 3
seconds to turn it off. This
will conserve the charge in
your hearing aid.
Your hearing professional will recommend an appropriate
schedule to help you adapt to your new hearing aids. It will
take practice, time and patience for your brain to adapt to the
new sounds that your hearing aids provide. Hearing is only
part of how we share thoughts, ideas and feelings. Reading
lips, facial expressions and gestures can help the learning
process and add to what amplification alone may miss.
Please review the following simple communication tips:
For You
• Move closer to and look at the speaker
• Sit face-to-face in a quiet room
• Try different locations to find the best place to listen
• Minimize distractions
• Background noises may be frustrating at first; remember,
you have not heard them for a while
• Let others know what you need; keep in mind that
people cannot “see” your hearing loss
• Develop realistic expectations of what your hearing
aids can and cannot do
• Better hearing with hearing aids is a learned skill
combining desire, practice and patience
