CARE AND MAINTENANCE
Our steel components for garden accessories and furniture are treated with rust
inhibiting
paint that protects it from rusting. However, due to the nature of steel,
surface oxidation (rusting)
will occur once these protective coatings are
scratched. This is not a defect and thus not covered by the warranty.
To minimize this condition, we recommend care when assembling & handling the
product to
prevent scratching the paint. Should any scratching or damage
occur, we recommend immediate
touch‐up
with rust inhibiting paint.
Surface rust can also be easily removed with a very light application of common
cooking oil. If
surface oxidation (rusting) occurs and if no measure is taken to prevent
this, the oxidation
may start dripping on to deck or patio and caused damaging stains
which may be difficult to
remove.
This can be prevented if the above-mentioned measures are taken to keep the product
from
oxidizing.
Use damp cloth to wipe off the stains as quickly as possible.
If necessary, wash with a mild solution of soap and water; rinse thoroughly and dry
completely.
Periodically check and ensure that all bolts are
well‐tighten
during use.
LIMITED MANUFACTURER’S WARRANTY:
The item is warranted to be free from defects in workmanship and materials for a period of
(
1)
year from the date of purchase, provided the item was factory-sealed at the time of
purchase
and is maintained with care and used only for personal, residential purposes.
Should any
manufacturing defect arise within this warranty period,
StarEcho
will replace (at
our option) any
defective merchandise or parts upon proof of purchase; however,
transportation and delivery
costs, as well as payments to a third party for assembly or
disassembly of the item, remain the
responsibility of the purchaser. A purchaser of an
"open box," previously-returned, or "clearance"
item, as well as original purchasers outside
of the
warranty period, may obtain replacement parts
from
StarEcho
for products in current
production, at
nominal cost.
EXCLUSIONS:
Items used for commercial, contract, or other non-residential purposes, or items
damaged due to acts of nature, vandalism, misuse, or improper assembly are not covered.
Corrosion or rusting of hardware is not covered. Proof of purchase (dated register receipt) is
required for warranty claims. Warranty is to the original purchaser and is non-transferable. Any
replacement of warranted items will be in the original style and color, or a similar style and color
if the original is unavailable or has been discontinued. As some states do not allow exclusions or
limitations on an implied warranty, the above exclusions and limitations may not apply. This
warranty gives you specific rights, and you may also have other rights, which vary from state to
state.
