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2)  Non-recoverable errors

Error Description

POWER Lamp

ERROR Lamp

Recovery Conditions

Flash access error

OFF

Flashes Orange 

lamp at 0.5-sec-

ond intervals

This is not a recoverable error.

EEPROM error

OFF

Flashes 

Red lamp at 

0.75-second 

intervals

This is not a recoverable error.

SRAM error

OFF

Flashes Orange 

lamp at 1-sec-

ond intervals

This is not a recoverable error.

Head thermistor error

OFF

Flashes Red 

lamp at 1.5-sec-

ond intervals

This is not a recoverable error.

Power voltage error

OFF

Flashes Orange 

lamp at 2-sec-

ond intervals

This is not a recoverable error.

Note:

1)  If a non recoverable error occurs, turn the power OFF immediately.

2)  When Power supply error occurs, there is a possibility that the power supply unit has 

a trouble.

 

For other non recoverable errors, please consult the dealer for repairs.

Содержание TSP800II SERIES

Страница 1: ...THERMAL PRINTER TSP800II SERIES Hardware Manual...

Страница 2: ...ated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interfer...

Страница 3: ...of this manual in any form whatsoever without STAR s express permission is forbidden The contents of this manual are subject to change without notice All efforts have been made to ensure the accuracy...

Страница 4: ...4 2 Thermal Label Paper Roll Tack Label Paper 23 5 Control Panel and Other Functions 26 5 1 Control Panel 26 5 2 Errors 26 6 Adjusting the Sensor 28 6 1 Adjusting the Near End Sensor Position 28 6 2 P...

Страница 5: ...your printer depend on your printer configuration Fig 1 1 Unpacking If anything is missing contact the dealer where you bought the printer and ask them to supply the missing part Note that it is a go...

Страница 6: ...exposed to direct sunlight 5 Make sure that the printer is well away from heaters and other sources of extreme heat 6 Do not locate the printer in a badly ventilated or dusty environment 7 Make sure...

Страница 7: ...ephone Power connector For connection of the AC adapter Never unplug the AC adapter while the printer is on Printer cover Open this cover to load or replace paper Cover open lever Push this lever in t...

Страница 8: ...ble to a parallel port of your PC 3 1 2 RS 232C Interface Cable Connect the RS 232C interface cable to a RS 232C port of your PC 3 1 3 USB Interface Cable Connect the USB interface cable to a USB port...

Страница 9: ...he power cable plug is disconnected from the AC outlet 3 2 1 Parallel Interface Cable 1 Make sure the printer is turn off 2 Affix the ferrite core onto the cable as shown in the illustration 3 Pass th...

Страница 10: ...ned off Also make sure the power cable plug is disconnected from the AC outlet 2 Connect the interface cable to the connector on the rear panel of the printer 3 Tighten the connector screws 3 2 3 USB...

Страница 11: ...hen an Ethernetcableisnotconnectedtoit thePOWERandERROR lamps are simultaneously turned on and off at 2 second in tervals to indicate the disconnection Be sure to connect the Ethernet cable from a PC...

Страница 12: ...cted from the AC outlet 1 Connect the AC adapter to the power cable Note Use only the standard AC adapter and power cable 2 Connect AC adapter to the connector on the printer 3 Insert the power cable...

Страница 13: ...t you unplug the printer from the power outlet whenever you do not plan to use it for long periods Because of this you should locate the printer so that the power outlet it is plugged into is nearby a...

Страница 14: ...our needs CAUTION Make sure that the printer is turned off and unplugged from the AC outlet and that the computer is turned off before making connections 1 Connect the peripheral drive cable to the co...

Страница 15: ...n the CLOSE position 2 Set the paper roll in the direction as shown and pull on the leading edge of the paper towards you Note Make sure not to pass the paper under the tension bar In the following co...

Страница 16: ...the procedure indicated below The tension bar unit is unnecessary when using thermal label paper roll tack label paper Paper thickness between 65 m and 100 m Necessary Paper thickness between 100 m a...

Страница 17: ...idth paper roll width change the printer utility s memory switch setting For details see the printer utility help Note After using a paper roll with a width of 79 5 mm do not change to a paper roll wi...

Страница 18: ...o the printer from the master device application and perform printing If the printing is successful the pairing process has been completed Pair the printer with the master device by following the proc...

Страница 19: ...rinter is equipped with the Auto Connection function that automatically requests a con nection from an upper level iOS device that was connected to the printer last time The default setting of this fu...

Страница 20: ...evice Changing the connected master device Disconnect the Bluetooth connection in such a way as to turn OFF the power to the upper level device automati cally connected Then establish a pairing with a...

Страница 21: ...LEDs on the front of the printer flash If you press the RST button when the printer is placed upright place it horizontally again while the LED is flashing 3 The following information is printed After...

Страница 22: ...successful Turn off the printer s power and then try again from step 1 4 Turn off the printer s power switch and delete the pairing setup with the higher ranked device Note1 In step 2 if you do not h...

Страница 23: ...rinter is in operation You must open the printer cover to replace paper However because the cutter blade or tear bar is lo cated inside of the cover be careful not to bring your face and hands too clo...

Страница 24: ...K or C1 may drastically reduce the service life of the thermal print head We recommend that you use paper with the following maximum ion densities 500 ppm of Na 150 ppm of K and 300 ppm of Cl For deta...

Страница 25: ...er fire or electric shock 4 1 Thermal Paper Roll 1 Paper roll specification Width 111 5 0 5 mm or 79 5 0 5 mm Outer roll diameter 100 mm or less Take up paper roll width 112 0 3 1 mm or 80 0 5 1 mm Th...

Страница 26: ...ective Print Width Paper Width mm Right Left Margin mm Effective Print Width mm Number of Print Columns 12 24 Font 115 5 0 5 4 104 69 79 5 0 5 4 72 48 Left Margin Right Margin Effective Print Width Pa...

Страница 27: ...ness Max 150 m Core outer inner diameter core inner diameter 25 4 1 mm core outer diameter 32 1 mm Printed surface Outer edge of roll Tail end handling Do not use paste or glue to secure the paper rol...

Страница 28: ...Base material label paper Printing direction Black mark back of diagram PCS 0 90 minimum 5 1 Detailed Diagram of Effective Printing Range 3 Bottom margin 2 5 2 5 0 5 3 Top margin 5 Left margin 3 Right...

Страница 29: ...5 Cut position Printing line Black mark sensor Approx 14 Approx 14 Effective printing range Min Label Pitch Cut Position Printing Line Black Mark Sensor s Positional Relationship 24 Cut position Print...

Страница 30: ...near end ON Flashes orange lamp at 1 second intervals Indicators show that the paper end is approaching but the printer continues to print Black mark paper size error ON ON Orange Recovered by loading...

Страница 31: ...range lamp at 1 sec ond intervals This is not a recoverable error Head thermistor error OFF Flashes Red lamp at 1 5 sec ond intervals This is not a recoverable error Power voltage error OFF Flashes Or...

Страница 32: ...aper roll you are using However for vertical or wall mount use keep the adjuster fixed to level 3 without changing its position 1 Open the printer cover 2 Determine the diameter of the paper roll you...

Страница 33: ...vel 3 65 36 40 44 2 8 6 4 10 4 75 2 4 5 5 9 0 85 2 1 4 9 7 9 95 1 9 4 4 7 1 105 1 7 4 0 6 4 130 1 4 3 2 5 2 150 1 2 2 8 4 5 Note 1 The adjuster is factory set at level 1 on the horizontal layout and l...

Страница 34: ...he roll paper and set the printer to the paper present state 3 Remove the screw from the DIP switch cover on the bottom of the printer Then take off the DIP switch cover as shown in the illustration b...

Страница 35: ...bsent state 3 Remove the screw from the DIP switch cover on the bottom of the printer Then take off the DIP switch cover as shown in the illustration below 4 Using the tip of a ballpoint pen or a simi...

Страница 36: ...the paper with the printer cover closed Note 2 If label paper gets jammed the glue from the labels could stick to the parts If this occurs make sure to wipe them clean of the glue 4 Position the pape...

Страница 37: ...clean of the glue that may have accumulated Note 1 The thermal head is easily damaged so clean it with a soft cloth taking care not to scratch it Note 2 Do not attempt to clean the thermal head immedi...

Страница 38: ...uetele ja nimetatud direktiivist tulenevatele teistele asjakohastele s tetele Greek STAR MICRONICS CO LTD Wireless Device 1999 5 EK Slovensky Slovak STAR MICRONICS CO LTD t mto vyhlasuje e Wireless De...

Страница 39: ...7DL U K Type of Equipment Thermal Printer Model Name TSP800 Ref Radio Report No F161591E1 F161591E2 Ref EMC Report No F111592E1 92 152 EMC 91 113 EMC 91 002 16 EMC 90 050 EMC Ref Safety Cert No 91 11...

Страница 40: ...Rev 1 6 URL http www star m jp eng...

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