Troubleshooting
STAR TRAC FITNESS
2 of 7
637-1381 Rev: B
Check the Power Supply
1. Check the power supply to see if the LED is lit (Fig. 1).
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If the LED is off, refer to document
Checking the Power Supply
(doc number: 637-1379) for
troubleshooting instructions.
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If the LED is on, continue on to step 2.
Fig. 1
2. Visually inspect the power cable connection at the power supply. Check for burned or charred marks on the
plastic connector (Fig. 2).
Fig. 2
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If there are burn marks on the connector, the cable must be replaced.
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If there are no burn marks on the connector, go to step 3.
Warning: The following procedures require the power to be on. Take
extreme caution when working around live electrical components.
3. Set the multi-meter to read DC voltage and take a reading between pins 1 (white) and 3 (black) (Fig. 3).The leads
must be in contact with the pin in the plastic connector to get a proper reading. There should be approximately 12
volts DC.
