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 5. Error Indicators

5-1.  Recoverable errors

Check the recovery conditions. The printer can be recovered while maintaining its current status.

Error description

POWER

ERROR

Recovery condition

Thermal head high 

temperature detection 

error

Flashes at 1 sec-

ond intervals

Off

The printer recovers automatically when the thermal head cools.

Cover open error

On

On

The printer recovers when you close the cover.

Near end error

On

Flashes at 4 second 

intervals

The printer recovers when you set a new paper roll and

close the rear cover.

Paper out error

On

Flashes at 0.5-sec-

ond intervals

The printer recovers when you set a new paper roll and close the 

cover.

Ethernet link discon-

nection detection (*1

(Physical link discon-

nection)

Flashes at 4 seo-

nd intervals.

Flashes at 4 seo-nd 

intervals.

Connect an Ethernet cable. For details, see section 3-2-4, "Ether-

net Interface Cable."

Ethernet link discon-

nection detection (*1

(IP address lost)

Flashes at 0.25 

seo-nd intervals.

Flashes at 0.25 seo-

nd intervals.

Set the correct IP address and restart the printer.

(*1: IFBD-HE07 only

5-2.  Unrecoverable errors

Turn the printer off, check the recovery conditions, and then turn the printer back on.  

If the same error occurs after you turn the printer back on, the printer needs to be repaired.

Error description

POWER

ERROR

Cause

Recovery condition

Cutter error

Off

Flashes at 

0.25-second 

intervals

Paper cutting in progress error

After you restart the printer, the 

printer recovers when the mobile 

cutter returns to its home position. 

(Note 3, 4)

Flash memory error

Off

Flashes at 1 sec-

ond intervals

Flash memory access error

-

EEPROM error

Off

Flashes at 1.5 

second intervals

This is not a recoverable error.

-

SRAM error

Off

Flashes at 2 

second intervals

RAM access error

-

Head thermistor error

Off

Flashes at 3 sec-

ond intervals

Detection of head thermistor 

error

-

Power voltage error

Off

Flashes at 4 

second intervals

Detection of power voltage 

error

Check the condition of the power 

supply, and restart the printer.

 Note 1:  If an unrecoverable error occurs, turn the power off immediately.
 

2:  A power voltage error may be a result of a power supply malfunction.

 

3:  If the paper is jammed, turn the power off, clear the jammed paper, and then turn the power back on.  

For details, see section 6-2, “Removing Paper Jams”.

 

4:  If the mobile cutter cannot return to its home position or the printer cannot perform initial operations, 

manually unlock the cutter. For details, see section 6-3, “Releasing the Cutter Lock”.

If other unrecoverable errors occur, contact the dealer that you bought the product from for repairs.

Содержание TSP 654IID

Страница 1: ...THERMAL PRINTER TSP650IISERIES Hardware Manual...

Страница 2: ...accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case t...

Страница 3: ...ed operation This equipment complies with FCC IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency RF Exposure Guidelines in Supplement C to OET65 a...

Страница 4: ...vice 8 3 6 Loading a Paper Roll 9 3 7 Bluetooth Setting For Bluetooth Interface Model only 12 3 8 Setup Precautions 14 4 Attaching the Accessories 16 4 1 Attaching the Holder Plate 16 4 2 Attaching th...

Страница 5: ...power outlet you plan to connect to for power should be nearby and unobstructed 4 Make sure that the printer is not exposed to direct sunlight 5 Make sure that the printer is well away from heaters an...

Страница 6: ...nnect this to a tel ephone line Peripheral drive connector Connects to an optional AC adapter Power inlet Connects to a host PC through a cable Interface connector Lights when the printer is online Th...

Страница 7: ...able Connect the parallel cable to a parallel port on your PC 3 1 2 RS 232C Cable Connect the RS 232C cable to a RS 232C port on your PC 3 1 3 USB Cable Connect the USB cable to a USB port on your PC...

Страница 8: ...he product from if you are unsure about what cable to use Before connecting or disconnecting an interface cable be sure to disconnect the AC adapter s power cord from the outlet 3 2 1 Parallel Interfa...

Страница 9: ...t the interface cable to the connector on the rear panel of the printer 3 Tighten the connector screws 3 2 3 USB Cable To connect a USB cable follow the procedure given below 1 Make sure that the AC a...

Страница 10: ...et port g Link disconnection detection feature The Ethernet interface model is equipped with a link disconnection detection feature If the printer is turned on when an Ethernet cable is not connected...

Страница 11: ...connector Pulling the cable excessively could cause damage to the connector Note We recommend that you use the standard AC adapter and power cord If you are not using the optional AC adapter PS60A 24...

Страница 12: ...g a modular plug Follow the procedure given below 1 Make sure that the AC adapter s power cord is not connected to the outlet 2 Connect the modular jack plug to the peripheral drive connector on the r...

Страница 13: ...ward you 3 Push on both sides of the rear cover to close it Note 1 Be careful not to pull the paper out at an angle because doing so may cause the paper to jam or skew 2 Be sure not to close the print...

Страница 14: ...per roll width 80 0 5 mm 58 0 5 mm Core inner and outer diameters Inner diameter f12 1 mm external diameter f18 1 mm Printed surface Outer edge of roll Note 1 Do not glue or tape the paper roll and sh...

Страница 15: ...1 Insert the paper roll guide firmly into the slot in the printer labeled r58 as shown in the figure below 2 Secure the paper roll guide in place by pushing the section marked as A in the figure Note1...

Страница 16: ...ring the LED will automatically begin flashing blue and the printer will be au tomatically connected 4 Connect to the printer from the master device application and perform printing If the printing is...

Страница 17: ...ompatibility list Made for iPod touch 5th generation iPod touch 4th generation iPhone 5 iPhone 4S iPhone 4 iPad 4rd generation iPad 3rd generation iPad 2 iPad iPad mini Note as of December 2012 RST bu...

Страница 18: ...tear bar There is a cutter or tear bar inside the paper outlet slot Never put your hand in the slot regardless of whether or not the printer is in operation You must open the printer cover to replace...

Страница 19: ...gNa K orC1 maydrasticallyreducetheservicelifeofthethermalprinthead We recommend that you use paper with the following maximum ion densities 500 ppm of Na 150 ppm of K and 300 ppm of Cl For details on...

Страница 20: ...n The screws on the wall are not included Use commercially available screws 4 mm diameter that are suitable for the wall material wood steel beam concrete etc n The printer s weight is approximately...

Страница 21: ...stalling the printer at a high location make sure that the printer is securely installed to the wall If the printer is not installed securely and falls personal injury or damage to the printer may res...

Страница 22: ...y to install the switch cover Only install it if it is necessary for you By installing the switch cover the following become possible Preventing the power switch from being operated by mistake Ensurin...

Страница 23: ...e error occurs after you turn the printer back on the printer needs to be repaired Error description POWER ERROR Cause Recovery condition Cutter error Off Flashes at 0 25 second intervals Paper cuttin...

Страница 24: ...per while it is being cut This can cause a paper jam 6 2 Removing Paper Jams If a paper jam occurs remove the paper according to the procedure given below 1 Turn the power switch off 2 Open the rear c...

Страница 25: ...llow the procedure below Note 1 Be sure to turn off the printer before performing maintenance on the cutter 2 When removing jammed paper be careful not to damage the printer In particular the thermal...

Страница 26: ...ermal head surface wipe it clean with a cotton swab or soft cloth dipped in alcohol ethanol methanol or isopropyl 7 2 Platen Rubber Roller Using a dry soft cloth wipe off the dirt from the rubber roll...

Страница 27: ...http www starmicronics com support...

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