Star Micronics LC-6211 Скачать руководство пользователя страница 44

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Troubleshooting

Left margin moves to the
right during printing.

The paper is not loaded
correctly, causing the print
head to jam.

Remove all paper from the
printer and reload it. Try
printing again.

The ribbon cartridge is not
installed correctly, causing
the print head to jam.

Make sure that the ribbon
cartridge is installed
correctly. See “Installing the
ribbon cartridge” on page 5.

The printer is not set up
correctly for the thickness of
paper being used.

Set up the printer for the
paper thickness you are
using. See “Adjusting for
paper thickness” on page 26.

Inappropriate settings are
selected by your application
program.

Choose different settings in
your application.

Static electricity caused by
interference from nearby
electrical devices or by low-
level humidity is affecting
printer operation.

Make sure that the printer is
not too close to any devices
with electric motors or that
raise the humidity level.

Some characters are printed
incorrectly.

Static electricity caused by
interference from nearby
electrical devices or by low-
level humidity is affecting
printer operation.

Make sure that the printer is
not too close to any devices
with electric motors or that
raise the humidity level.

Inappropriate settings are
selected by your application
program.

Choose different settings in
your application.

Wires are missing from the
print head.

Return the printer to your
dealer for repair.

Problem

Possible Cause

Recommended Action

Содержание LC-6211

Страница 1: ...USERS MANUAL LC 6211 HF 80825040 DOT MATRIX PRINTER ...

Страница 2: ...oduction of any part of this manual in any form whatsoever without STAR s express permission is strictly forbidden The contents of this manual are subject to change without notice All efforts have been made to ensure the accuracy of the contents of this manual at the time of printing How ever should any errors be found STAR would greatly appreciate being informed of them The above notwithstanding ...

Страница 3: ...2 How to use the control panel Chapter 3 How to use the printers Electronic DIP Switch EDS Mode to set up the printer to match the needs of your system and software Chapter 4 Selecting the best type of paper adjusting for paper thickness manual sheet feeding clearing paper jams Chapter 5 How to set up for printing with MS DOS Appendix A How to deal with printing problems Appendix B Specifications ...

Страница 4: ... Unparking fanfold paper 13 Using the tear off function 13 Connecting to your computer 14 Chapter 2 Control Panel Operations 16 Switching between on line and off line 16 Paper loading 17 Line feed 17 Paper eject cut sheet paper 17 Form feed fanfold paper 17 Parking fanfold paper 18 Micro feed 18 Setting the top of form position 18 Clearing a top of form setting 18 Setting the printing speed 19 Tea...

Страница 5: ...aper 25 Fanfold Paper 25 Adjusting for paper thickness 26 Automatic fanfold feeding 27 Manual sheet feeding 27 Clearing paper jams 30 Chapter 5 Using the Printer with MS DOS 31 Setting up for printing with MS DOS 31 Appendix A Troubleshooting 32 Appendix B Specifications 41 Appendix C Interface Pin Outs 43 Appendix D Character Sets 44 Appendix E Printer Control Codes 46 Appendix F Glossary 50 ...

Страница 6: ......

Страница 7: ...ower should be nearby and unobstructed Make sure that the printer is close enough to your computer for you to connect the two with your printer cable Allow six inches 15 centimeters of free space on either side of the printer If you are going to use fanfold paper make sure that there is adequate space for paper behind the printer Make sure that the printer is not exposed to direct sunlight Make su...

Страница 8: ...ht the printer and ask them to supply the missing part A serial to parallel interface converter SPC 8K is also available as an option Consult with your dealer for details Note It is a good idea to keep the original box and all the packing materials just in case you later need to pack the printer up again and send it somewhere at a later date Printer Users manual Platen knob Ribbon cartridge ...

Страница 9: ...eneral guide The following illustrations show the major component parts of the your printer Front cover Adjustment lever Paper guide Power switch Control panel Interface connector Platen knob Tractor unit Release lever ...

Страница 10: ... right side of the printer Make sure that the flat side of the shaft is aligned with the corresponding flat surface inside the knob s spindle Press the knob carefully but firmly into place as far as it will go Opening the front cover Hook your fingers under the two small tabs on either side of the front cover and pull forward and up to swing the front cover open Front cover ...

Страница 11: ...ere is a cutout to allow easy installation and removal of the ribbon cartridge Important Never try to move the print head while the printer is plugged into a power outlet Doing so can damage the printer If you have just used the printer let the print head cool for a few minutes before you touch it Remove the ribbon cartridge from its package Rotate the knob on the ribbon cartridge clockwise to tak...

Страница 12: ... the printer Important Printing that is poor quality or too light is almost always due to a ribbon that is simply worn out or used up If you experience problems with print quality check the condition of the ribbon If the black part looks gray and well worn replace the ribbon with a new one Removing the ribbon cartridge Use the following procedure to remove the ribbon cartridge from the printer whe...

Страница 13: ... you have just used the printer let the print head cool for a few minutes before you touch it Using your thumb and forefinger to squeeze the two tabs on the ribbon cartridge towards the center carefully remove the cartridge from the holder Use the procedure under Installing the ribbon cartridge on page 5 to install a new cartridge Connecting to a power outlet and turning power on and off Plug the ...

Страница 14: ...ed into is nearby and easy to access At this point you may want to perform a test of the printer to make sure it is working properly See Testing the Printer on page 32 for details on how to perform tests Loading paper This section tells you how to load fanfold paper Note that you can also use cut sheet paper and multi page form paper For details on using other types of paper see Paper Handling on ...

Страница 15: ...u are using The setting for normal paper is 1 Set the lever to a larger value for thicker paper or to a smaller value for thinner paper See the table on page 27 for details Unlock the tractor on the left when viewing the printer from behind by pulling its gray lever up and adjust the position of the left tractor Release lever Fanfold Cut sheet 7 5 3 1 Adjustment lever ...

Страница 16: ... place Also move the center paper support so that it is approximately halfway between the two tractors Open the covers of both tractors and align the paper so that the pins on the tractors are inserted into the holes of the paper Close the tractor covers At this point you can make final adjustments to the paper position by releasing the gray levers and moving the tractors After making these adjust...

Страница 17: ...Loading paper 11 Press the control panel s SET EJECT PARK button and the paper will feed to the starting position ...

Страница 18: ...at a perforation so there is no more than half a page sticking out of the front cover of the printer If necessary you can press the control panel s ON LINE button to put the printer on line and then use the SET EJECT PARK button to feed the paper until a perforation is just past the front cover Press the control panel s ON LINE button to put the printer off line Press the control panel s SET EJECT...

Страница 19: ... PARK button to eject it Check to make sure the printer is off line Set the release lever on the back of the printer to the fanfold position Press the control panel s SET EJECT PARK button The printer automatically feeds the fanfold paper back into position ready for printing Using the tear off function The following procedure makes it easy to tear off fanfold paper without disturbing the current ...

Страница 20: ...e that they do not apply to all types of computers and cables If you are unsure about what type of cable you should use to connect with your computer consult with your dealer For an IBM compatible personal computer Use a standard 36 pin Centronics parallel cable The parallel cable should be no longer than six feet two meters Longer cables can result in poor transfer of information Important Make s...

Страница 21: ...nd of the parallel cable into the socket on the side of the printer and secure it in place with the clips Note Consult with your dealer for details on how to set up your computer when using the optional SPC 8K serial to parallel interface converter ...

Страница 22: ...pter will not work if paper is not loaded into the printer Be sure to use the procedures on page 8 of this manual to load paper before trying any of the following operations Switching between on line and off line Press ON LINE to switch the printer between being on line and off line When the printer is in on line the ON LINE indicator is lit and the printer can receive data from the computer This ...

Страница 23: ...paper one line Holding down LINE FEED continually feeds paper one line at a time until you release the button Paper eject cut sheet paper Make sure the printer is off line ON LINE indicator is not lit Press SET EJECT PARK to eject the paper After the paper is ejected the printer will beep and the POWER indicator will flash to indicate there is no paper in the printer Later you can press SET EJECT ...

Страница 24: ...wards Setting the top of form position The current position of paper loaded in the printer is automatically set as the top of the page whenever you turn power on You can also use the following procedure at any time to specify a different position as the top of the page Prepare either cut sheet or fanfold paper for feeding Press SET EJECT PARK to feed the paper into the printer Make sure the printe...

Страница 25: ...printing NLQ printing provides high quality but is somewhat slower Draft printing is quicker but the quality is not as good as NLQ Tear off function This procedure feeds fanfold paper to a position where it can be torn off easily Make sure the printer is on line ON LINE indicator is lit Press the control panel s SET EJECT PARK button Tear off the paper When you resume printing the printer reverse ...

Страница 26: ... settings that are available along with the actual settings under each category All switch settings are ON when the printer is shipped from the factory Category Setting On Off General RAM Usage Input Buffer Download Buffer Graphics Direction Bi directional Uni directional Tear Off Disabled Enabled Auto LF With CR Disabled Enabled Paper Out Enabled Disabled Line Spacing 1 6 inch 1 8 inch STROBE Tim...

Страница 27: ...d after the message is printed so you will have to open up the printer s front cover to read it Press SET EJECT PARK to answer Yes or LINE FEED to answer No for each option as it appears on the printout Each time you reply printer prints the next setting To jump to the next category at any time press ON LINE After you are finished making the EDS settings you want hold down ON LINE and press LINE F...

Страница 28: ...Selecting Enabled for this switch lets you use the tear off function with fanfold paper Selecting Disabled causes this function to be switched off Note that this setting controls tear off function control from application software only It does not affect the manual tear off function using control panel buttons described on page 13 The manual tear off function is always enabled Auto LF with CR Enab...

Страница 29: ...d in the printer which can damage the print head and platen Line Spacing Select the line spacing you want to use Strobe Timing Select the timing you want to use for receipt of data by the printer Selecting Normal allows the printer to receive data from the computer when the parallel interface s strobe signal falls Selecting Reverse allows data receipt when the strobe signal rises Print Mode Select...

Страница 30: ...zeros without lines running through them while Slashed prints zeros with a diagonal slash running through them Note that you can make this setting only when you are not using the special banking font see Banking Character above The zero style of the special banking font overrides any setting you make here Character Table Select the character table you want to use for printing For details on what c...

Страница 31: ...lecting paper types Use the following information when selecting paper Cut Sheet Paper Width 5 5 to 12 140 to 305 mm Length 5 5 to 11 140 to 280 mm Thickness 1 ply 52 to 156 g m2 45 to 135 kg 14 to 42 lbs Copy Paper 40 to 52 g m2 34 to 45 kg 11 to 14 lbs pressure sensitive paper Total Thickness 0 020 0 5 mm Copies Original 6 Fanfold Paper Width 4 5 to 12 114 to 305 mm Length 6 152 mm min Thickness...

Страница 32: ...er or lbs pounds Some form paper also has multiple pages that make them quite thick Use the following procedure to change the gap between the print head and the platen and adjust for paper thickness Move the adjustment lever to one of its nine settings Position 1 is most suitable for single sheet paper 7 5 3 1 Adjustment lever ...

Страница 33: ...ng procedure to manually feed cut sheets of paper into the printer Make sure that there is no fanfold paper in the printer If there is use the procedure under Parking fanfold paper on page 12 to park the fanfold paper and prepare for manual sheet feeding Paper Type Weight Per Sheet Thickness Recommended Position Single sheet 14 lbs 52 gsm 0 06 mm 1 17 lbs 64 gsm 0 08 mm 1 21 lbs 81 gsm 0 10 mm 1 2...

Страница 34: ...the adjustment lever to the value that matches the thickness of the paper you are using The setting for normal paper is 1 Set the lever to a larger value for thicker paper or to a smaller value for thinner paper Adjust the paper guide to the position you want Release lever Fanfold Cut sheet 7 5 3 1 ...

Страница 35: ...is against the paper guide insert a sheet of paper into the front of the printer Press the control panel s SET EJECT PARK button once to feed the paper into the printer Start the printing operation from your software application After the printing is complete press SET EJECT PARK to eject the paper from the printer Paper guide Scale Table Paper Paper guide ...

Страница 36: ...ollowing procedure to clear paper jams from the printer Unplug the printer from its AC power outlet Open the front cover of the printer Carefully try to pull the jammed paper from the printer If necessary move the release lever on the back of the printer to the fanfold position or rotate the platen knob to remove the paper Close the front cover of the printer ...

Страница 37: ...Note Remember that you must select a printer for each individual application before you can print from it Start up the application and use the correct procedure for that application to select a printer The following is a list of printers that can be used If your application lists more than one of these select the printer that is nearest to the top of this list To print follow the instructions give...

Страница 38: ... may damage your printer and void your warranty Testing the Printer Use the following procedure to test the printer to make sure that everything is working correctly Turn off the printer Make sure that paper is loaded in the printer While holding down the control panel s ON LINE button turn the printer back on This test continually prints the version number of the software contained in the printer...

Страница 39: ...er you have been using your printer for some time you may find that the dots of some graphics do not align correctly For example what should look like may come out looking like one of the following This is caused when mechanical parts of the printer get out of alignment This happens only rarely and you may never experience it at all throughout the life of the printer If you do have problems use th...

Страница 40: ...able to help track down the causes of problems and to determine the best solution to deal with them Problem Possible Cause Recommended Action The ON LINE indicator does not light The printer is not receiving power Check whether the power cord is correctly plugged into the power outlet Check whether the power outlet is working by unplugging the printer and plugging in another device Printer sounds ...

Страница 41: ...t set up correctly for the thickness of paper being used Set up the printer for the paper thickness you are using See Adjusting for paper thickness on page 26 Line spacing is incorrect Jamming paper Set up the printer for the paper thickness you are using See Adjusting for paper thickness on page 26 The line spacing or leading selected your application program is wrong Choose a different line spac...

Страница 42: ...t line spacing or leading setting from your application Dot adjustment is not correct See Adjusting the dot alignment on page 33 Text and graphics are malformed Print quality is poor The printer is not set up correctly for the thickness of paper being used Set up the printer for the paper thickness you are using See Adjusting for paper thickness on page 26 The print head is damaged Return the prin...

Страница 43: ...past the edge of the paper The paper guide is not positioned correctly Remove the paper and adjust the position of the paper guide Reload the paper and try printing again The ribbon is jammed causing the print head to jam Make sure that the ribbon cartridge is installed correctly See Installing the ribbon cartridge on page 5 Paper is jamming causing the print head to jam Remove all paper from the ...

Страница 44: ... program Choose different settings in your application Static electricity caused by interference from nearby electrical devices or by low level humidity is affecting printer operation Make sure that the printer is not too close to any devices with electric motors or that raise the humidity level Some characters are printed incorrectly Static electricity caused by interference from nearby electrica...

Страница 45: ...double click on the name of your printer in the list of installed printers Click on Close to return to the Control Panel window To check the application printer selection Select Print from the application s File menu and a window appears listing available printers Check to see that the name of your Star printer is selected If it is not select it and try printing from your application again Printer...

Страница 46: ... LPT1 COM1 or MODE LPT1 COM2 These lines indicate printing you are using a serial cable connection and so you should delete them save the AUTOEXEC BAT file and try printing again Of course if you are having problems printing with the optional serial to parallel converter you should conversely check to make sure that one of the above lines is included in your AUTOEXEC BAT file The file must also co...

Страница 47: ...2 n 72 n 216 Character Matrix Pitch Draft NLQ Pica 10 cpi 9 11H 18 23H Elite 12 cpi 9 9H 18 19H Condensed pica 17 cpi 9 11H 18 12H Condensed elite 20 cpi 9 9H 18 10H H half dot Environment Operating Temperature 41 F to 95 F 5 C to 35 C Storage Temperature 22 F to 149 F 30 C to 65 C Operating Humidity 30 to 80 noncondensing Storage Humidity 20 to 90 noncondensing Paper Cut sheet Paper width 5 5 to ...

Страница 48: ...On carriage dedicated Monochrome X9 Black only Ribbon Life 2 million characters ASCII Draft Dimensions and Weight Width 20 67 525 mm Depth 14 57 370 mm Height 9 06 230 mm Weight 16 1 lbs 7 3 kg Power Supply 220V AC 10 240V AC 10 50 60Hz depending on country of purchase Power consumption 7W during stand by 30W in ASCII draft printing Options SPC 8K Serial To Parallel Converter ...

Страница 49: ...SIGNAL GND Signal ground 17 CHASSIS Chassis ground isolated from signal ground 18 5V 5V DC output from printer 19 30 GND Twisted pair ground return 31 RESET Printer is reset when this signal goes low 32 ERROR Low when printing cannot continue due to error 33 EXT GND External ground 34 36 Not used Optional Serial Interface Pin Name Function 1 GND Printer chassis ground 2 TXD Data from printer 3 RXD...

Страница 50: ...44 Appendix D Character Sets Character Set 2 Graphics Character Table Character Set 2 Italic Character Table ...

Страница 51: ...45 Character Set 1 Other characters are the same as those for Character Set 2 above International Character Set The character codes shown in the table are hexadecimal ...

Страница 52: ...tional character set ESC Rn Print characters from all character chart ESC Select character table ESC tn Select draft print mode ESC x0 Select NLQ print mode ESC x1 Print Pitch Control Commands Description ASCII Code Select condensed print SI Same as SI ESC SI Select one line expanded print SO Same as SO ESC SO Cancel condensed print DC2 Cancel one line expanded print DC4 Set print pitch to elite E...

Страница 53: ...nderlining ESC 0 Select underlining ESC 1 Select emphasized print ESC E Cancel emphasized print ESC F Select double strike print ESC G Cancel double strike print ESC H Select superscripts ESC S0 Select subscripts ESC S1 Cancel super subscripts ESC T Bit Image Graphic Commands Description ASCII Code Select bit image mode ESC m n1 n2 Redefine bit image mode ESC n1 n2 8 pin single density bit image E...

Страница 54: ...ESC An One time feed of n 216 ESC Jn One time reverse feed of n 216 ESC jn Form Feed and Related Commands Description ASCII Code Advance paper to top of next page form feed FF Set page length to n inches ESC C 00H n Set page length to n lines ESC Cn Reverse form feed ESC FF Download Character Commands Description ASCII Code Cancel download character set ESC 0 Select download character set ESC 1 De...

Страница 55: ...a0 Centering ESC a1 Right justification ESC a2 Set left margin ESC ln Other Commands Description ASCII Code Sound printer bell BEL Move printer head back one space backspace BS Set printer on line DC1 Set printer off line DC3 Cancel line in print buffer CAN Delete last character sent DEL Cancel MSB control ESC One line uni directional printing ESC Set MSB to logical 0 ESC Set MSB to logical 1 ESC ...

Страница 56: ...er along with their hexadecimal values NLQ font Near letter quality font off line Printer mode in which the printer cannot be used for printing pitch Spacing between characters power outlet Local AC power source that you plug into to supply power to your printer Be sure that your printer is rated for the electrical power in your area Your printer s rating can be found on the plate on the bottom of...

Страница 57: ... code tables 46 control commands 46 control panel printer 16 cut sheet paper ejecting 17 manual feeding 27 specifications 25 D default printer selection checking 39 dot alignment adjusting 33 download buffer 22 Draft 23 E EDS settings 20 EDS Mode Auto LF with CR 22 Banking Character 24 Character Table 24 default settings 20 definition 20 entering 21 Graphics Direction 22 Line Spacing 23 Page Lengt...

Страница 58: ...Spacing 23 M manual sheet feeding 27 micro feed 18 MS DOS setting up for printing 31 system software settings 40 N NLQ 23 O off line switching to 16 ON LINE indicator 16 on line switching to 16 P Page Length 24 paper automatic feeding 27 clearing top of form 18 fanfold 12 handling 25 length 24 letterhead 30 loading 8 17 micro feed 18 recommended print area 12 selecting 25 setting top of form 18 th...

Страница 59: ...quality 36 printing past paper edge 37 smudged forms 37 sudden stoppage 39 wrong number of lines 36 R RAM Usage 22 ribbon cartridge installing 5 removing 6 taking up slack in 5 S serial to parallel interface converter 2 setup printer 1 specifications 41 Strobe Timing Normal 23 Reverse 23 system software settings Windows 39 T Tear off 22 tear off function 13 19 test print 8 32 top of form clearing ...

Страница 60: ...ar Micronics Technical Hotline Hong Kong 852 2795 2335 Australia 61 2 748 4300 New Zealand 64 9 570 1470 Star Micronics Bulletin Board Service Australia and New Zealand 61 2 748 2960 Customer response Star Micronics Co Ltd invites your suggestions and comments on your printer and this man ual Please address your correspondence to Attn Product Manager Worldwide Headquarters STAR MICRONICS CO LTD 53...

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