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is damaged or missing. In the event that replacement parts or hardware are needed, please contact
Customer Service at 1-855-816-6868 or [email protected] . International customers
needing assistance should contact the Dealer from which they purchased the product
The included hardware is designed for use on vertical walls constructed of wood studs or solid
concrete. A wood stud wall is defined as consisting of a minimum of 2x4 wooden studs (1.5” wide
by 3.5” deep 51 x 102 mm) with a maximum of 5/8” (16 mm) drywall. The included hardware is not
designed for use with metal studs or cinderblock walls. If you are uncertain or unknowledgeable
about the construction of your wall, then please consult a qualified contractor or professional
installer for assistance. The wall you are mounting to must support 4 times the weight of the total
load. The load is defined as the TV and Mount along with anything else suspended from the mount.
If not, then the surface must be reinforced to meet this standard. The installer is responsible for
verifying that the wall structure and hardware used in any installation method will safely support
the total load.
GENERAL DISCLAIMER
General Disclaimer
Disclaimer – Suncraft Solutions Inc. has extended every effort to ensure to accuracy and
completeness of this manual. However, Suncraft Solutions Inc. does not claim that the information
covers all installation, situational or operational variables. The information contained in this
document is subject to change without notice or obligation of notification of any kind. Regarding
the information contained herein, Suncraft Solutions Inc. makes no representation of warranty,
expressed or implied, and assumes no responsibility for accuracy, sufficiency, or completeness of the
information contained in this document.
WARNING: FAILURE TO READ, THOROUGHLY UNDERSTAND, AND FOLLOW ALL INSTRUCTIONS
CAN RESULT IN SERIOUS PERSONAL INJURY, DAMAGE TO PERSONAL PROPERTY, OR VOIDING OF
LIMITED WARRANTY!
It is the responsibility of the installer of this product to ensure all components are properly
assembled and installed using the instructions provided. If you do not understand these instructions
or have any questions or concerns, please contact customer service at 1-855-816-6868 or service@
suncraftsolutions.com. Do not attempt to install or assemble this product if the product or hardware
