10 | IW24 User Manual
Troubleshooting
Problem
Possible Cause
Solution
Tool has low impact
performance.
Hydraulic power source
is not running properly.
Ensure the power
source is delivering
proper flow and
pressure. See
“Specifications” on
page 8. Proper
flow and pressure
maintain proper tool
speed. Check regularly.
Incorrect sockets or
accessories.
Stop using the tool
immediately. Only use
impact rated sockets
or accessories that fit
tightly.
Impact mechanism
needs to be lubricated.
See “Grease the
Impact Mechanism” on
page 9.
Impact mechanism is
worn or damaged.
Contact your STANLEY
dealer for service.
Tool runs too fast.
Hydraulic power source
is not running properly.
Ensure the power
source is delivering
proper flow and
pressure. See
“Specifications” on
page 8. Proper
flow and pressure
maintain proper tool
speed. Check regularly.
Pressure and return
hoses are reversed.
See “Connect to
a Hydraulic Power
Source” on page 9.
Tool Failure.
Contact your STANLEY
dealer for service.
Grease is leaking from
the impact mechanism.
Hard use and heat
forcing out grease.
This is normal. Follow
proper maintenance.
See “Tool
Maintenance” on page
9.
Tool is leaking
hydraulic oil.
Hydraulic fluid is too
hot.
Ensure hydraulic fluid
temperature does not
exceed the value in
“Specifications” on
page 8.
Tool damage or failure.
Contact your STANLEY
dealer for service.
