Model SR241 Portable Infant/Adult Scale
Service Manual
Part No. MAN241_201006
Page 13 of 14
S
Instruments, Inc.
,
600 Young Street, Tonawanda, NY 14150
Tel: 716-693-5977 Fax: 716-693-5854 URL:
email:
Copyright 2020
S
Instruments, Inc.
WARRANTY
FOUR YEAR LIMITED WARRANTY
Each
S
system is manufactured with high quality components. SR Instruments, Inc.
warrants that all new equipment purchased will be free from defects in material or workmanship,
under normal use and service, for a period of four (4) years from the date of purchase by the
original purchaser. Normal wear and tear, injury by natural forces, user neglect, and purposeful
destruction are not covered by this warranty. The factory or an authorized repair station must
perform warranty service. Service provided on equipment returned to the factory or authorized
repair station includes labor to replace defective parts. Goods returned must be shipped with
transportation and/or broker charges prepaid. SR Instruments, Inc.’s obligation is limited to
replacement of part, which has been so returned and is disclosed to SR Instruments, Inc.’s
satisfaction to be defective. The provision of this warranty clause is in lieu of all other warranties,
expressed or implied, and of all other obligations or liabilities in connection with the sale of said
articles. In no event shall SR Instruments, Inc. be liable for any subsequent or special damages.
Any misuse, improper installation, or tampering shall void this warranty.
DAMAGED SHIPMENTS
Title passes to purchaser upon delivery to Transportation Company. Purchaser should file any
claims for shortage or damage with the delivery carrier and should refuse any shipment that has
obvious external damage.
RETURN POLICY
All products being returned to SR Instruments, Inc. require a Return Goods Authorization number
(RGA). To receive an RGA, call our Customer Service at 716-693-5977 ext 103 or toll-free in the
USA and Canada at 800-654-6360 ext 103.
When inquiry is made, please supply model and serial numbers, purchase order and reason for
return.
Generally, deleted, damaged, and outdated merchandise will not be accepted for credit. A
minimum restocking charge of 15% will be assessed on return of current merchandise unless scale
is returned because of SR error.
No returns will be accepted after 30 days.
All returns are to be shipped FREIGHT PREPAID to: SR Instruments, Inc., 600 Young Street,
Tonawanda, NY 14150.
RESTOCKING FEE
15% fee
will be assessed on return of current merchandise
No fees
will be charged if the scale is returned because of an error on the part of SR
Instruments, Inc.
No returns
accepted after 30 days
.