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 SQ Professional Ltd 2016

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SQPro Senza Electric Kettle 

troublEShootIng

SECtIon

SQPro Senza Electric Kettle 

Wiring instructions - UK plugs only

The product must be 
earthed. It has a 

13A 

BS1362

 fuse in a 13A BS 

1363 plug. To replace the 

plug, fit the green-yellow 

wire to   or 

E

, blue wire to 

and the brown wire to 

L

Fit the cord grip. If in doubt, 
call an electrician. Do not use a non-wireable plug 
unless the fuse cover is in place. If you remove the 
plug, dispose of it.

Environmental protection

To avoid environmental and health 
problems due to hazardous sub-
stances in electrical and electronic goods, ap-
pliances marked with WEEE symbol must not 
be disposed of with unsorted municipal waste, 
but recovered, reused or recycled.

Service

If you ring Customer Service, please have the 

Model No. 

to hand, as we won’t be able to help 

you without it. The product is not user-serviceable. 

If it is not working, read the instructions, check the 

plug fuse and main fuse/circuit breaker. If it is still 

not working, consult your retailer. 
If that does not solve the problem – ring Customer 

Service – they may be able to offer technical advice. 

If they advise you to return the product to us, pack 

it carefully, include a note with your name, address, 

day phone number, and description of the prob-

lem. If under a guarantee, say where and when 

it was purchased and include proof of purchase. 

Send it to SQ Professional Ltd.

GUARANTEE

THE WARRANTY FOR THIS PRODUCT IS COVERED BY 

SQ PROFESSIONAL LIMITED. ANY FAULTS WITH THIS 

PRODUCT ARISING THROUGH A MANUFACTURER 

DEFECT WILL BE COVERED FOR 1 YEAR FROM THE 

DATE OF PURCHASE, SUBJECT TO A VALID PROOF OF 

PURCHASE BEING PRESENTED. THIS DOES NOT IN-

CLUDE FAULTS OR DAMAGE CAUSED BY MISUSE OF 

GENERAL WEAR AND TEAR.

PLEASE CONTACT CUSTOMER SERVICES ON 01992 

716 070 OR [email protected], MON-

DAY TO FRIDAY FROM 09:30 - 17:30.

THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS.

Voltage Business Centre, Units 1 - 3

6 Mollison Avenue, Enfield, EN3 7XQ

T: 01992 716 070

F: 01992 700 538

E: [email protected]

www.sqprofessional.com

Troubleshooting

Problem

Possible causes and solutions

Turns off

before boiling

 

1

  Scale has built up. De-scale the kettle. 

 

2

  There is inadequate water in the kettle, causing the boil-

dry safety cut off to activate. Add cold water to the kettle 

and leave for 2 minutes. This should reset the kettle.

Kettle will  

not turn on

 

1

  Plug is not connected properly. Check connection.

 

2

  Power cord is damaged. Return kettle for repair. 

 

3

  Boil-dry safety cut off has been activated. See above for 

possible solution.

 Particles in water

Most likely caused by scale build-up. 

De-scale the kettle as described in the instructions. 

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