Troubleshotting
Q. Why is not the neckloop working with my phone?
A. Please make sure the Bluetooth is switched on in your mobile phone and that the neckloop is in pairing mode. Also mobile phone
need to be within 10 meters from Bluetooth neckloop in open space. Try powering on/off the phone and neckloop and try again.
Q. Why do the answer SOS and mute buttons are no function?
A. Both of SOS and mute functions only work whilst phone conversation is in progress. If you are playing music or mobile phone
not in phone conversation, there 2 functions are not applicable.
Q. How to recharge battery?
A. Please read “Power, Battery and Rechage” step #4 for detailed instructions. When you have successfully connected the
neckloop to a power source the indicator will change to red.
Q. Why do I heard interference in invisible earpiece?
A. If earpiece has no quality problem, the volume is likely too loud. Reduce the volume on the volume controler.
Warranty and return policy
Default warranty is 12 months since ship date.
We do not accept return if product has not quality problem.
If product is within warranty and get broken, you can return back and get free repair. Return shipping cost is on buyer’s behalf.
We will pay the shipping cost for send repaired product.
If product is passed warranty, you need to pay return shipping cost, repair fee and shipping cost for send repaired product.
Warranty will be invalid in below conditions:
1) Passed 12 months since ship date.
2) Open case or and change circuits without our formal authorization.
3) Other kinds of problems caused by wrong operations.
Thank you
for
reading
and Happy eCommerce!
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3
5
Operations
Make a voice dial call
End a call
Receive a call
Reject a call
Redial last call
Answer a second incoming call
Toggle between two active calls
Join a 3-way call (depends on phone)
Put an active call on hold
Transfer a call from phone to BT
Mute or unmute call
Send SOS alarm sound
Press Bluetooth switch and speak name after tone
Tap Bluetooth switch
Tap Bluetooth switch
Press and hold switch until BEEP
Press and hold switch until BEEP
Press and hold switch (1st call on hold)
Press and hold switch
Press and hold both volume swtiches
Press and hold switch until BEEP
Tap Bluetooth switch
Press Mute button
Press SOS button
Indicators
Solid red
(Plugged into Adaptor)
No indicator
with adaptor plugged in
No indicator
without
adaptor plugged in
Flash Blue and
Red
10 rapid flashes
in Blue
Slow pulse
in Blue
Battery
Recharging
Charging
Completed
Power use off
In pairing
mode
Pairing
Successful
Connected
3.5W Amplified Bluetooth Neckloop
V3.0
www.Spy-Earpiece.com