5
TROUBLESHOOTING GUIDE
You can solve many common problems easily, saving you the cost of a possible service call. Try the
suggestions below, if problem persists, please contact Sunpentown at 1-800-330-0388:
PROBLEM
POSSIBLE CAUSE
Unit does not operate.
Not plugged in.
The appliance is turned off.
The circuit breaker has tripped or a fuse has blown
Unit is not cold enough.
Check the temperature control setting.
External environment may require a higher setting.
The door is opened too often.
The door is not closed completely.
The door gasket does not seal properly.
Turns on and off frequently.
The room temperature is hotter than normal.
A large amount of contents has been added to the unit.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The light does not work.
Not plugged in.
The circuit breaker tripped or a blown fuse.
The bulb has burned out.
The light button is “OFF”.
Vibrations.
Check to assure that the unit is level.
The appliance seems to make too much noise. Some noise may come from the flow of the refrigerant, which is
normal.
As each cycle ends, you may hear gurgling sounds caused by
the flow of refrigerant in the unit.
Contraction and expansion of the inside walls may cause
popping and crackling noises.
The unit is not level.
The door will not close properly.
The unit is not level.
The door was reversed and not properly installed.
The gasket is dirty.
The shelves are out of position.
