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Section 2C: Troubleshooting Tips
About Alert Log
The Alert Log displays a table with four columns: Date/Time,
Alert, Connection Name, and Type.
You can select entries by using the arrow keys on your
keyboard or the mouse. Selected entries are highlighted. By
default, no entry is selected.
Click the
Clear
button to access the Clear Alert Log dialog box.
Click
Yes
to confirm the delete or
No
to cancel.
Device Info & Diagnostics
Device Info & Diagnostics can help identify problems
associated with connecting to the Nationwide Sprint PCS
Network. Device Info & Diagnostics evaluates issues with
your USB port, port configuration, Sprint PCS Connection Card
signal strength, battery status, the Nationwide Sprint PCS
Network, and more. Once the program runs a diagnostics
check it can recommend possible solutions.
Accessing Diagnostics
䊳
Select
Menu > Device Info & Diagnostics
from the
Sprint PCS Connection Manager Software interface.
About Device Info & Diagnostics
The Device Info & Diagnostics dialog box allows you to select
a number of ways to troubleshoot or obtain more information
about your Sprint PCS Connection Card.
The tests automatically execute when the window opens
.
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