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Basics of Your

Device

The PWR LED
goes off, then
on, and stays
red

This situation may occur under extreme usage conditions when
you’re transmitting data in a coverage area with a weak signal.

Wait until the PWR LED turns green.

Resume your connection.

䊳

If the PWR LED still goes off, and then comes on again and
stays red, charge the battery for at least 30 minutes.

Problem/
error

Solution

Содержание 595U

Страница 1: ...Quick Start Guide Sprint Mobile Broadband USB Modem by Sierra Wireless AirCard 595U 5 ...

Страница 2: ......

Страница 3: ...rved SPRINT and other trademarks are trademarks of Sprint Nextel 2007 Sierra Wireless All rights reserved AirCard is a registered trademark of Sierra Wireless Sierra Wireless the Sierra Wireless logo the red wave design and Watcher are trademarks of Sierra Wireless Document 2130748 Revision 1 2 Printed in the U S A ...

Страница 4: ...equirements 2 Installation Overview 3 Installing the Software 4 Installing the Drivers 6 Activating Your Device 9 Device Activation and Provisioning 10 Basics of Your Sprint Mobile Broadband USB Modem 17 Connecting to the Network 18 Connection Status 20 Removing the Sprint Mobile Broadband USB Modem From Your PC 22 Online Help 23 Sprint Mobile Broadband USB Modem User s Guide 23 Troubleshooting 24...

Страница 5: ...start to give you what we believe you really want from a wireless service provider clear connections private communications and time saving features This guide will familiarize you with our technology and your new Sprint Mobile Broadband USB modem through simple easy to follow instructions Welcome and thank you for choosing Sprint ...

Страница 6: ...USB Modem Thank you for purchasing a Sprint Mobile Broadband USB modem This device offers more freedom than ever before No wires no cables just access to your data when you need it The power of the Internet is truly at your fingertips ...

Страница 7: ...roadband USB modem right away and the three sections of this guide are designed to help you do just that The first section page 1 guides you through the steps required to install your Sprint Mobile Broadband USB modem and the Sprint Connection Manager SM software The second section page 9 helps you set up your Sprint service Blank spaces are provided so you can write down important information tha...

Страница 8: ...e features of your device and services consult the online help or user guide See page 23 of this document They provide information on 䢇 Understanding the Sprint Connection Manager indicators messages and menu options 䢇 Managing your call history Connection History 䢇 Changing the settings 䢇 Setting your device s security 䢇 Troubleshooting 䢇 And more ...

Страница 9: ...1 Installing the Software ...

Страница 10: ...nstructions are available at www sprint com downloads To install and run the Sprint Mobile Broadband USB modem and accompanying Sprint Connection Manager software on a Windows PC you will need these minimum system resources 䢇 USB slots One USB slot If your computer s USB slot is vertical use the docking station Do not use the Sprint Mobile Broadband USB modem in a USB hub or in a USB slot on a key...

Страница 11: ...print Connection Manager software see page 4 䢇 Installing the Drivers Run the Sprint Connection Manager software insert the battery into the Sprint Mobile Broadband USB modem and insert the device see page 6 䢇 Device Activation and Provisioning Activate your account and configure the Sprint Mobile Broadband USB modem to use your account see page 10 If you re using your card on a Mac computer visit...

Страница 12: ... ROM drive letter Caution Do not insert the Sprint Mobile Broadband USB modem until you have installed the Sprint Connection Manager software Note Windows Vista and Windows 2000 users You must log in with administrative privileges to install the software and drivers Windows XP users You may need to log in with administrative privileges depending on your Windows configuration Before beginning the i...

Страница 13: ...icense Agreement and select I accept the terms in the license agreement to agree to the terms Click Next A series of dialog boxes guides you through the installation 5 Use the Next and Back buttons to navigate through the wizard 6 In the Installation Complete window click Finish ...

Страница 14: ... gold contact points on the end of the battery line up with the gold contact points on the Sprint Mobile Broadband USB modem Insert the battery into the device 5 Slide the front panel onto the Sprint Mobile Broadband USB modem until the panel clicks into place 6 Slide the lever on the bottom of the device in the direction indicated by the triangle to release the device s USB connector 7 Adjust the...

Страница 15: ...uter s USB slot and insert the device into the docking station When the device is properly inserted the PWR LED is lit and the device s battery starts to charge Windows detects the device and installs the drivers for it This may take a few minutes Once completed Sprint Connection Manager should display Disconnected 9 Charge the battery for approximately two hours Note If your computer s USB slot i...

Страница 16: ...to connect to the network click GO If your device has not yet been activated the Activation Wizard will automatically start After you ve charged the battery go through the Activation Wizard steps the Activation Wizard guides you through the activation process See Device Activation and Provisioning on page 10 ...

Страница 17: ...9 Activating Your Device ...

Страница 18: ...r important information such as your Sprint user name for later reference 1 Have These Things Ready 䢇 A phone 䢇 Your Social Security number 䢇 Your driver s license number 䢇 The city and state where your device will primarily be used 䢇 A pen or pencil Note If your device is preactivated or if you activated it at the time of purchase skip these steps and go directly to Basics of Your Sprint Mobile B...

Страница 19: ... your Sprint Mobile Broadband USB modem has not been activated the Activation Wizard will automatically start and guide you through the activation process Note If you close the activation wizard before finishing the device activation you can start the Activation Wizard later from Sprint Connection Manager MENU Settings Sprint Vision Sierra Wireless Activation Wizard ...

Страница 20: ...rd When you reach the representative click Next Your Sprint Customer Service specialist will give you an activation code My activation code is __________________________________ 2 On your computer enter the activation code in the space provided and click Next Your Sprint Customer Service specialist will give you a phone number and MSID Mobile System ID code used for Wireless Local Number Portabili...

Страница 21: ...ow will be displayed 4 Confirm with the service representative that the information is correct If it is click Yes If it isn t click No and re enter the information 5 Click Finish to complete the activation process 6 Wait a few moments for the Sprint Mobile Broadband USB modem to automatically reset After Sprint sets up your account on the network your Sprint Mobile Broadband USB modem should be co...

Страница 22: ...most up to date coverage maps at www sprint com 4 Your Sprint Account Password My account password is ________________________________ You ll use this password when managing your account on www sprint comand with Sprint Customer Service Your default password is the last four digits of your Social Security number ...

Страница 23: ...example name sprint com is used with Sprint Mail 6 Manage your account online With Sprint Customer Service you can visit www sprint com to manage your Sprint account Once you sign on you can 䢇 View the details of your Sprint service plan 䢇 Find out how much data you have used and how many megabytes are remaining in your plan 䢇 View your current and previous three months invoices 䢇 Make a payment 䢇...

Страница 24: ...16 ...

Страница 25: ...17 Basics of Your Sprint Mobile Broadband USB Modem ...

Страница 26: ...obile Broadband USB modem must first establish a network connection To connect to the network 1 Ensure that the Sprint Mobile Broadband USB modem is inserted into your computer s USB slot 2 Start Sprint Connection Manager 䡲 Double click the program s icon on your desktop or 䡲 Select Windows Vista or Windows XP Start All Programs Sprint Sprint Mobile Broadband Sierra Windows 2000 Start Programs Spr...

Страница 27: ...t service plan Tip To minimize unnecessary data transmissions between your PC and your corporate network Work in offline mode and connect only when you need to send or receive email Save attachments to a desktop folder and then open from that folder rather than opening attachments directly from within messages Remove the Preview Pane or use the AutoPreview for headers only For more information see...

Страница 28: ...ff 䢇 Searching No device Sprint Connection Manager did not detect a Sprint Mobile Broadband USB modem The GO button is unavailable Disconnected Sprint Connection Manager is ready to connect to the network or to use Location Based Services The GO button is available and the signal strength icon and if Sprint Connection Manager is expanded the lock icon or is visible To initiate a connection click G...

Страница 29: ... locked so that others cannot use the device and your account To use most of the features you must unlock the device 1 If Sprint Connection Manager is not expanded click to expand it 2 Click the icon 3 In the Enter User Lock Code window enter the lock code and click OK Tip If you can t recall your lock code try using the last four digits of either your Social Security number or your wireless phone...

Страница 30: ... network to use Location Based Services RemovingtheSprintMobileBroadbandUSBModem From Your PC To remove the device from your computer 1 Exit Sprint Connection Manager if it is open select MENU Exit 2 Remove the device from your computer s USB slot by gripping both sides of the device and pulling straight out IMPORTANT When inserting or removing your device always grip it by its sides this prevents...

Страница 31: ...nager running you can access online help in several ways 䢇 Press F1 in any window 䢇 From Sprint Connection Manager select MENU Help 䢇 Right click the system tray icon and select Help 䢇 Click the Help button available in many windows Sprint Mobile Broadband USB Modem User s Guide The user s guide provides detailed information on the device and the software and can be found on the CD and on the Sier...

Страница 32: ...u are within the Sprint Power VisionSM or Sprint Vision network coverage area or change the Roam Mode setting you may be subject to roaming rates 䊳 If Roam Mode is set to Roam Only ensure that you are roaming or change the Roam Mode setting 䊳 If Network Mode is set to 1X Only and only 1xEV DO coverage is available either move to an area that has 1X coverage or change the setting to Automatic or 1x...

Страница 33: ...still gets dropped as soon as it is established continue with the following steps or 1 Select Windows Vista Start ControlPanel NetworkandSharing Center Manage Network Connections Windows XP Start Control Panel Network Connections Windows 2000 Start Settings Control Panel Network and Dial Up Connections 2 Right click Sprint Vision Sierra Wireless and select Properties 3 Select Windows Vista Options...

Страница 34: ...nder extreme usage conditions when you re transmitting data in a coverage area with a weak signal 1 Wait until the PWR LED turns green 2 Resume your connection 䊳 If the PWR LED still goes off and then comes on again and stays red charge the battery for at least 30 minutes Problem error Solution ...

Страница 35: ......

Страница 36: ...2130748 rev 1 2 03 07 5 ...

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