SPLtrack User Manual
9. Frequently Asked Questions
Please browse the questions below for frequently asked questions about SPLtrack
products.
If this section doesn’t answer your question please contact support.
How does SPLtrack send alerts and reports?
Alerts referencing real-time conditions are always sent by the SPLtrack meter
directly via our email servers. They are therefore transmitted in real-time. Reports
can be transmitted direct from the meters on demand or on a scheduled basis,
however when the device is subscribed to SPLcloud, scheduled reporting is dealt
with by the data centre. SPLcloud provides much more comprehensive reporting
and charting functions than a stand-alone SPLtrack meter. In all cases, to receive
alerts and reports, the SPLtrack device must be connected to the Internet.
Can I use SPLtrack without an internet connection?
Yes. An SPLtrack device can be used without an Internet connection, however to
view live information or to access data reports it is then necessary to have a
physical connection to the meter. Using an Ethernet cable or local wireless
connection all of the standard meter features are accessible, however unless
some form of Internet access is available the meter cannot send reports and
alerts via e-mail.
How do I deploy live screens?
In the Live Screen Management Menu click on ‘Provision Live Screen’. Select the
layout template, select a header if you’d like one and give the screen a name. You
may also upload a logo that can be selected to appear on the live screen.
Important: Logos must be within a panel 72dpi 200 pixels wide x 150 pixels tall
and must be in .jpg, .gif or .png format. When you action the screen by clicking ‘Go
to step 2
′
you’ll see a drag and drop designer with the meters and available
objects along the bottom and the empty template above. Simply select the meter
source and drag the view you want into any empty panel in the template. If you
select ‘widgets’ you have a selection of weather, RSS, Twitter and a logo (The one
you uploaded in stage 1) to drop into the widget bar at the bottom of the panel.
Clicking on the ‘save’ button stores the Live Screen in the ‘List all Live Screens’
table. the URL that has been created there can be used to access the Live Screen
you have designed directly without logging in to the portal. Alternatively you may
set up a live screen log-in under User Management that requires authentication.
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