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If the SPECTRUM™ Commercial Hot Dog Roller Grill does not operate, please check the following before placing a service call:
Troubleshooting
ISSUE
MIGHT BE CAUSE BY
RECOMMENDED SOLUTION
The unit is not working and the
indicator light is not on
Main power supply
Check main power supply
Power switch has not been turned on
Check that unit is correctly plugged in and turned on
Wrong operating procedure
Refer to operating instructions
Damaged power cable
Replace damaged power cable -
Replacement must
be done by an authorized service provider
Built-in resettable fuse is tripped
Resettable fuse located at rear of unit - remove cap
and push red plunger to reset
The unit is heating but the
indicator light is not on
The indicator light bulb has blown
Replace the indicator light -
Replacement must be
done by an authorized service provider
The unit has reached temperature
The unit is operating correctly
Indicator light is on but the unit is
not heating
Faulty element(s)
Replace faulty element(s) -
Replacement must be
done by an authorized service provider
Faulty thermostat
Replace faulty thermostat -
Replacement must be
done by an authorized service provider
Slow heat up of the roller surfaces
Allow time to heat up
Refer to operating instructions
Thermostat setting
Ensure that the thermostat is set correctly, also
ensure the dial is not spinning on the thermostat
shaft and at the wrong setting
Faulty element(s)
Replace faulty thermostat -
Replacement must be
done by an authorized service provider
Rollers are not rotating
The unit is not on
Refer to operating instructions
Motor fault
Check main power and motor connections -
Must be
done by an authroized service provider
Chain fault
Check chain for misalignment -
Must be done by an
authroized service provider
Service and Repair
THIS EQUIPMENT MUST ONLY BE SERVICED BY AN AUTHORIZED AGENT.
NOTE
Parts protected by the manufacturer or its agent are not to be adjusted by the installer unless the installer is an authorized service agent.
If you have any questions or problems DO NOT send unit to WINCO® without first contacting our customer service department.
See "Limited Warranty" section on page 11 for details.