Spectracom TSync-PCIe, Руководство пользователя

Страница: 5 / 61

howsoever caused. In no event shall
Spectracom be liable for any direct,
indirect, special or consequential dam
ages whether the claims are grounded in
contract, tort (including negligence), or
strict liability.
Extended Warranty Coverage
Extended warranties can be purchased
for additional periods beyond the stand
ard warranty. Contact Spectracom no
later than the last year of the standard
warranty for extended coverage.
Warranty Claims
Spectracom’s obligation under this war
ranty is limited to the cost of in- factory
repair or replacement, at Spectracom’s
option, of the defective product or the
product’s defective component. Spec
tracom’s Warranty does not cover any
costs for installation, reinstallation,
removal or shipping and handling costs
of any warranted product. If in Spec
tracom’s sole judgment, the defect is not
covered by the Spectracom Limited War
ranty, unless notified to the contrary in
advance by customer, Spectracom will
make the repairs or replace components
and charge its then current price, which
the customer agrees to pay.
In all cases, the customer is responsible
for all shipping and handling expenses
in returning product to Spectracom for
repair or evaluation. Spectracom will
pay for standard return shipment via
common carrier. Expediting or special
delivery fees will be the responsibility of
the customer.
Warranty Procedure
Spectracom highly recommends that
prior to returning equipment for service
work, our technical support department
be contacted to provide troubleshooting
assistance while the equipment is still
installed. If equipment is returned without
first contacting the support department
and “no problems are found” during the
repair work, an evaluation fee may be
charged.
Spectracom shall not have any warranty
obligations if the procedure for warranty
claims is not followed. Customer must
notify Spectracom of a claim, with com
plete information regarding the claimed
defect. A Return Authorization (RMA)
Number issued by Spectracom is
required for all returns.
Returned products must be returned with
a description of the claimed defect, the
RMA number, and the name and contact
information of the individual to be con
tacted if additional
information is
required by Spectracom. Products being
returned on an RMA must be properly
packaged with transportation charges
prepaid.
User Manual TSync-PCIe III