Spark 16 GB, Руководство пользователя

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USER GUIDE 22 22
Troubleshooting Guide
If your device is not functioning properly, please refer to the following table:
Problem Solutions
The device cannot boot.

Ensure that the tablet is fully charged. Try charging the
tablet overnight (8 hours).
Physical buttons do not work.

Switch off and switch on the tablet.
I cannot transfer files to the
tablet.

Ensure that your computer is running on a supported
operating system platform.

Check the USB extension cable, ensure that it is
securely attached to the tablet and the PC, or try using
another USB cable.

Ensure that the tablet’s memory capacity is not full.
There is no sound during
playback.

Check the volume level.

Ensure that the earphone is attached securely to the
tablet.
The sound quality of the
music is poor.

Try playing the file on your computer. If the sound
quality is still poor, try downloading the file again or
re-encode the file of your own

Ensure that the bit rate of the file is not too low. The
higher the bit rate of the file, the better it will sound. The
minimum recommended bitrates is 128kbps for MP3s
and 96kbps for WMAs.

Try lowering the volume of the player.

Ensure that the earphone is attached properly to the
tablet.