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OBSERVED PROBLEM

When ignitor button is pressed, there is no
spark at pilot

When ignitor button is pressed, there is
spark at pilot but no ignition

Pilot lights but flame goes out when control
knob is released

Burner does not light after pilot is lit

Delayed ignition burner

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by any

metal or tubing. Keep ignitor cable dry

3. Scrape away paint on bracket for better

contact with ground on piezo ignitor

4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace electrode
7. Reposition electrode

1. Turn on gas supply or open manual

shutoff valve

2. Turn control knob to PILOT position
3. Press in control knob while in PILOT

position

4. Continue holding down control knob.

Repeat igniting operation until air is re-
moved

5. Adjust pilot flame for approximately

" blue flame

6. Clean pilot (see Cleaning and Mainte-

nance, page

0) or replace pilot assembly.

7. Replace gas control

1. Press in control knob fully
2. After pilot lights, keep control knob

pressed in 30 seconds

3. Fully open manual shut-off valve
4. A) Contact local natural gas company

B) Clean pilot (see Cleaning and Mainte-
nance, page

) or replace pilot assembly

5. Hand tighten until snug, then tighten

1/4 turn more

6. Replace thermo

7. Replace control valve

1. Clean burner orifice
2. Contact local natural or propane/LP gas

company

3. Replace burner orifice
4. Reconnect leads

1. Adjust pilot flame for approximately

" blue flame

Continued

POSSIBLE CAUSE

1. Ignitor electrode not connected to igni-

tor cable

2. Ignitor cable pinched or wet

3. Bad ground on piezo ignitor

4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned wrong

1. Gas supply turned off or manual shutoff

valve closed

2. Control knob not in PILOT position
3. Control knob not pressed in while in

PILOT position

4. Air in gas lines when installed

5. Pilot adjustment screw closed

6. Pilot is clogged

7. Low gas pressure

1. Control knob not fully pressed in
2. Control knob not pressed in long enough

3. Manual shutoff valve not fully open
4. Pilot flame not touching thermo

le,

which allows thermo

le to cool,

causing pilot flame to go out. This prob-
lem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged pilot

5. Thermo

le connection loose at con-

trol valve

6. Thermo

le damaged

7. Control valve damaged

1. Burner orifice clogged
2. Inlet gas pressure is too low

3. Burner orifice diameter is too small
4. Thermo

le leads disconnected or im-

properly connected

1. Pilot flame needs adjusting

Содержание RETRO-2'

Страница 1: ...his manual is not followed exactly a fire or explosion may result causing property damage personal injury or loss of life WARNING Improper installation adjustment alteration service or maintenance can cause injury or property damage Refer to this manual for correct installation and operational procedures For assistance or additional information consult a qualified installer service agency or gas s...

Страница 2: ...ney cleaner Creosote will ignite if highly heated Inspect chim ney flue for damage 5 You must operate the Fire Ribbon with a fireplace screen in place Make sure fireplace screen is closed before running the Fire Ribbon 6 Fire Ribbon is designed to be smokeless If it ever appears to smoke turn off appliance and call a qualified service person NOTE During initial opera tion slight smoking could occu...

Страница 3: ...a picture If you are NOT planning to add optional topping media then fill the media compartment in full and proceed to the step 5 NOTE If you are planning to add some topping media optional colored glass or lava rock leave approximately not filled on top of burner media and proceed to the next step 4 Place and evenly distribute topping media optional colored glass or lava rock on top of burner med...

Страница 4: ...re Ribbon INSTALLING DAMPER CLAMP Secure the damper stop clamp provided to the leading edge of the damper as shown below If for any reason this clamp doesn t work on your fireplace another suitable clamp or permanent stop must be installed or the damper blade must be cut or removed CAUTION Do not remove the metal data plates attached to the Fire Ribbon These plates contain important information NO...

Страница 5: ...f gas pipe where manual shutoff valve was connected 3 Pressurize supply piping system by either using com pressed air or opening main gas valve located on or near gas meter 4 Check all joints of gas supply piping system Apply a mix ture of liquid soap and water on all joints Bubbles forming show a leak Correct all leaks at once 5 Reconnect Fire Ribbon and manual shutoff valve to gas supply Check r...

Страница 6: ...00 116 000 102 000 142 000 128 000 110 000 146 500 41 000 33 500 4 8 5 6 7 2 3 43 55 43 55 43 55 43 55 43 55 44 55 44 55 MODEL RETRO 2 NG LP RETRO 3 NG LP RETRO 4 NG LP RETRO 5 NG LP RETRO 6 NG LP RETRO 7 NG LP RETRO 8 NG LP N G L P ORIF ORIF SIZE N G L P LENGTH L FIREPLACE WIDTH min 28 40 52 64 76 90 100 Minimum fireplace depth required 14 Minimum fireplace height required 18 L see chart below 6 ...

Страница 7: ...osion D Do not use this appliance if any part of it has been under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control that has been under water LIGHTING INSTRUCTION FOR YOUR SAFETY READ BEFORE LIGHTING LIGHTING PILOT FOR THE FIRST TIME INITIAL LIGHTING Purge air from the supply line as follows Open main s...

Страница 8: ...ME WA If using a soap and water solution to test for leaks DO NOT spray solution onto control body WARNING Never use an open flame to check for gas leak DANGER 1 STOP Read the safety information on previous page 2 Remove lower cover 3 Turn the gas control knob to the OFF position 4 Wait five 5 minutes to clear out any gas If you then smell gas STOP Follow B in the safety information on the previou...

Страница 9: ...re the button is in the ON position to light thmain burner LIGHTING THE BURNER Depress and turn the knob counterclockwise to the ON position It will take less than four 4 seconds for the burner to ignite PILOT POSITION Depress and turn knob to pilot position to keep burner off while maintaining the pilot light 1 Remove lower cover Depress and turn knob clockwise to OFF position TO TURN OFF GAS TO ...

Страница 10: ...rmal operation The pilot flame must always be present when the fireplace is in operation The pilot flame has two distinct flames one engulfing the thermopile and the other reaching to the main burner BURNER Inspect area around the injector Remove any lint or foreign material with a brush or vacuum Turn off gas before servicing fireplace It is recommended that a qualified service technician perform...

Страница 11: ...where flames contact the media This is especially true with propane LP gas Burner is excessively noisy Note The movement and combustion of gas will create low unavoidable levels of noise Burner flame is too low or too high Remote does not function 1 Contact local natural or propane LP gas company 2 Adjust damper wide open and or have fireplace and venting professionally cleaned and checked 3 Separ...

Страница 12: ...bly 5 Hand tighten until snug then tighten 1 4 turn more 6 Replace thermopile 7 Replace control valve 1 Clean burner orifice 2 Contact local natural or propane LP gas company 3 Replace burner orifice 4 Reconnect leads 1 Adjust pilot flame for approximately 1 blue flame Continued POSSIBLE CAUSE 1 Ignitor electrode not connected to igni tor cable 2 Ignitor cable pinched or wet 3 Bad ground on piezo ...

Страница 13: ...eak SeeWarning statement at top of page OBSERVED PROBLEM Fireribbon produces unwanted odors Gas odor even when control knob is in OFF position Gas odor during combustion REMEDY 1 Open flue to maximum Stop using odor causing products while unit is running 2 Locate and correct all leaks see Check ing Gas Connections page 5 1 Locate and correct all leaks see Check ing Gas Connections page 5 2 Replace...

Страница 14: ...ILLUSTRATED PARTS LIST SEE NEXT PAGE 14 1 2 3 4 5 6 7 8 9 10 11 FOR PART DESCRIPTION 12 13 ...

Страница 15: ...100020 R100020 R100020 R100020 R100020 R100020 R100020 1 R200020 R200020 R200020 R200020 R200020 R200020 R200020 3 Valve Bracket R100021 R100021 R100021 R100021 R100021 R100021 R100021 1 4 Pilot Assembly R100022 R100022 R100022 R100022 R100022 R100022 R100022 1 R200022 R200022 R200022 R200022 R200022 R200022 R200022 5 Burner Flex Connector R100023 R100023 R100023 R100023 R100023 R100023 R100023 1 ...

Страница 16: ...g to the Fire Ribbon Model for Natural Gas and LP Key Part Description RETRO 2 RETRO 3 RETRO 4 RETRO 5 RETRO 6 RETRO 7 RETRO 8 Q ty 8 Orifice Air Mixer R100044 2 R200055 R100044 3 R200055 R100043 4 R200055 R100043 5 R200055 R100043 6 R200055 R100043 7 R200055 R100043 8 R200055 Continued on Next Page ...

Страница 17: ...R100106 R100107 R100108 1 11 12 Access Panel Spark Igniter R100026 C100014 R100026 C100014 R100026 C100014 R100026 C100014 R100026 C100014 R100026 C100014 R100026 C100014 1 1 13 ON OFF Switch C100018 C100018 C100018 C100018 C100018 C100018 C100018 1 xxx Damper Clamp not shown F100037 F100037 F100037 F100037 F100037 F100037 F100037 1 xxx Glass Burner Media not shown F200503 F200503 F200503 F200503 ...

Страница 18: ...________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________...

Страница 19: ... appliance and does not extend to 1 firebox burner assembly damaged by accident neglet misuse abuse alterations negligence of others inclu ding the installation thereof by unqualified installers 2 the costs of removal reinstallation or transportation of defective parts on the appliance or 3 indentical or consequential damage All service work must be performed by an authorized service representativ...

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