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This unit is designed with a clutch type drive to allow direct engagement during retract and clutch disengagement to allow for free 

spooling during release. These features are controlled using the rocker switch assembly MH2021/RV2100 or equivalent previously 

installed. To correctly operate the unit, follow the steps listed below. If the unit does not perform according to the instructions below, 

first recheck wiring for any issues.

MOTOR OPERATION

1.  Ensure power is being supplied by the 12 VDC source.
2.   Locate the switch installed. If using Southwire switch assembly MH2021/RV2100, identify the label markings “RETRACT” located at 

the top switch position and “RELEASE” located at the bottom switch position.

3.   To retract the hose back onto the reel simply press and hold the switch in the top “RETRACT” position until the desired amount of 

hose is returned to the reel.

4.   To release the hose from the reel, press the switch MOMENTARILY in the bottom “RELEASE” position. This unlocks the spool and al-

lows for the hose to be manually pulled to a desired length. DO NOT attempt to pull hose from the reel without first pressing the switch 

momentarily in the bottom “RELEASE” position. Only a MOMENTARY press of the switch in the “RELEASE” position will be needed. 

DO NOT attempt to continuously hold the “RELEASE” switch position, doing so will cause the cord to unravel on the spool.

CORD OPERATION

Use only approved applicable outlets. Cord has built in handle for easy disconnect.

This unit does not have any user serviceable parts. The user can perform periodic inspection of the cord to insure it is still in usable 

condition. DO NOT use if cord is damaged. Tampering with the unit in any other way not mentioned in the USER-MAINTENANCE 

INSTRUCTIONS will void the warranty. See WARRANTY INFORMATION.

Southwire warrants that its devices are free from defects in materials and workmanship for a period of one year from the date of orig-

inal purchase. This one year warranty is in lieu of all other warranties, obligation, or liabilities expressed or implied by the company. 

Any properly installed device that proves defective in normal use will be repaired or replaced at Southwire’s option provided the unit is 

returned through an authorized Southwire dealer or representative or ship the unit directly to Southwire following the procedure below:

1.  Contact Southwire Customer Support at 1-800-780-4324 to obtain a Return Materials Number.
2.   Properly package returned unit.
3.   Display Return Materials Number on outside of box.
4.   Include Proof of Purchase, including date of purchase.
5.   Supply full written description of the problem.
6.   Specify your name, address, and daytime phone number.
7.   Ship unit postage prepaid directly to:   Return Materials Department - Southwire Company, LLC

    

 

 

 

4525 140th Avenue North, Suite 900 - Clearwater, Florida 33762 

IMPORTANT SAFETY 

INSTRUCTIONS

MODEL #RL5 OPERATING INSTRUCTIONS

USER-MAINTENANCE INSTRUCTIONS

WARRANTY INFORMATION

Any questions regarding this warranty, please contact Southwire by phone at 1-800-780-4324

Warranty is void if the device has been altered, misused and/or abused in any way. Southwire cannot assume responsibility for customer alterations, 

acts of God, or any other factors not under the control of Southwire. Southwire cannot assume responsibility for damage in handling of shipment. 

Southwire shall have no responsibility for installation of this device or for any personal injury, property damage, any incidental, contingent, or conse-

quential damages of any kind resulting in defects or failure of the unit to function in the event of a ground fault in the circuit it is protecting. Implied 

warranties (if any) including but not limited to implied warranties of fitness for a particular purpose and merchantability are limited in duration to a 

period ending one year from the date of original customer purchase. The exclusive remedy for breach of the limited warranty contained herein is 

the repair or replacement of the defective product at Southwire’s option. In no case shall Southwire’s liability under any other remedy prescribed by 

law exceed the purchase price. Some states do not allow the exclusion or limitation of incidental or consequential damages or allow disclaimers or 

modifications of or limitation on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific 

legal rights and you may also have other rights which may vary from state to state.

505-00094B

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