18 months
Electrical components
30 months
Bike frame
How it works
The Southbound limited warranty covers
manufacturing faults in materials or
workmanship on all new e-bikes in
possession of the original owner, from the
date of purchase.
For valid warranty claims that occur within
the first 14 days from date of purchase,
Southbound will cover the reasonable cost
of labour involved in rectifying the fault.
After the 14 day free labour repair period,
the owner will be responsible for the
labour costs associated with warranty
replacements.
07
Limited
warranty
Please read the warranty information carefully.
Any parts to be replaced
to rectify a valid warranty
claim will be shipped to the
customer or bike dealer by
Southbound.
17
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